Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Tyler Washington

Memphis,TN

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Walmart
West Memphis, AR
01.2025 - 06.2025
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Answered inbound calls, chats and emails to facilitate customer service.

Work From Home Agent

Chase Bank
Memphis, TN
08.2024 - 12.2024
  • Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
  • Updated databases with new and modified customer data.
  • Troubleshot technical issues related to products or services.
  • Processed orders accurately according to established guidelines and timelines.

Education

High School Diploma -

Academies of West Memphis High School
West Memphis, AR
05-2023

Skills

  • Call center procedures
  • Organizational skills
  • Planning
  • Written communication
  • Customer service
  • Basic math
  • Troubleshooting
  • Multitasking Abilities
  • Problem resolution
  • Interpersonal communication

Affiliations

  • Technology
  • Microsoft Office Suite

Timeline

Customer Service Representative

Walmart
01.2025 - 06.2025

Work From Home Agent

Chase Bank
08.2024 - 12.2024

High School Diploma -

Academies of West Memphis High School

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Tyler Washington