Experienced with addressing and resolving customer inquiries and issues in timely manner. Utilizes effective communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive customer interactions and loyalty.
Overview
11
11
years of professional experience
Work History
Consumer Service Representative Level 3
Parker Staffing Services With Nintendo of America
11.2018 - Current
Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
Presented information to prospective customers, initiated new service and flawlessly set up customer accounts.
Maintained detailed records of customer interactions, ensuring efficient follow-up on pending issues.
Exceeded performance metrics by consistently delivering high-quality support and exceeding customer expectations.
Consumer Service Representative
Parker Staffing Services With Nintendo of America
12.2016 - 11.2018
Expedient and great customer service.
Keeping accurate records of incidents and resolutions.
Fostered a positive work environment by actively participating in team-building activities and collaborating effectively with colleagues.
Backroom Associate
Sears
09.2016 - 12.2016
Expedient and great customer service.
Receive product and store product in appropriate storage.
Keeping a clean and safe work environment.
Keeping accurate records.
Deli Clerk
Haggens
03.2015 - 11.2015
Expedient and great customer service.
Producing fresh product to keep selves and cases full.
Keeping a clean workplace.
Ordering product and recording waste.
Deli Clerk
Albertsons
04.2014 - 03.2015
Expedient and great customer service.
Producing fresh product to keep selves and cases full.