Tyler Wickens
Cincinnati,OH
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience
managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-
focused environment.
Overview
6
6
years of professional experience
Work History
Bartender
Prime Cincinnati - Primo Italian Steakhouse
Cincinnati, Ohio
07.2024 - Current
- Ensured efficient execution of daily operations, optimizing workflows to enhance team productivity.
- Maintained strict adherence to compliance protocols, including inventory management and service standards.
- Monitored operational performance metrics and collaborated with management to implement process improvements.
- Managed and maintained accurate documentation of inventory, sales, and customer transactions.
Bar Manager
Spooky Nook Sports
Hamilton, OH
04.2024 - 07.2024
- Led operational initiatives to streamline service efficiency, reducing bottlenecks in food and beverage service.
- Reviewed and analyzed financial reports to implement cost-control measures and improve profitability.
- Oversaw opening and closing procedures, ensuring seamless transitions between shifts.
- Trained and onboarded new team members, developing standardized training materials to ensure consistency.
General Manager
Beeline
Newport, KY
01.2022 - 04.2024
- Directed daily operations, ensuring smooth execution of logistics, scheduling, and compliance measures.
- Managed inventory tracking, vendor relations, and purchasing to maintain efficient supply chain processes.
- Developed and enforced operational policies and training programs to enhance team performance.
- Utilized data analytics to track customer trends and adjust workflows accordingly.
- Maintained accurate financial records, including sales tracking, expense reporting, and payroll processing.
Bar Manager
Just Vino Wine Bar
Buffalo, NY
02.2019 - 12.2022
- Managed inventory and procurement, maintaining accurate records of stock levels, and supplier communications.
- Spearheaded process improvements in scheduling, event coordination, and customer service workflows.
- Assisted in planning and executing special events, ensuring seamless logistics and operational success.
- Provided training and support to staff, standardizing procedures for enhanced service efficiency.
Education
Bachelor of Arts - Organizational Leadership - Human Resources
University of Cincinnati
Cincinnati, OHSkills
- Staff Training
- Restaurant Management
- Responsible Alcohol Service
- FOH operations oversight
- Cost Control
- Cocktail development
- Shift Scheduling
- Payment Processing
Timeline
Bartender
Prime Cincinnati - Primo Italian Steakhouse
07.2024 - Current
Bar Manager
Spooky Nook Sports
04.2024 - 07.2024
General Manager
Beeline
01.2022 - 04.2024
Bar Manager
Just Vino Wine Bar
02.2019 - 12.2022
Bachelor of Arts - Organizational Leadership - Human Resources
University of Cincinnati
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