Tyler Wiggins
Dallas,TX
Summary
A resourceful and energetic individual seeking employment within a well-established organization with motivational leadership, greater challenges, and opportunities for advancement.
Overview
6
6
years of professional experience
Work History
ED Discharge Coordinator
Medical City Dallas Hospital
Dallas, TX
03.2024 - Current
- Maintain accurate patient records, including discharge summaries, assessments and care plans
- Assisted with the coordination of post-discharge services, such as Orthopedic care, Cardiology and follow-up appointments
- Ensure performance and quality standards are met
In Home Expert
AT&T
Dallas, TX
01.2022 - 03.2024
- Provide an engaging and educational in-home and salesforce customer service experience
- Creating pricing solutions for customer based on in house spending cost
- Communication skills on products and services while managing and achieving sales targets
Assistant Manager
Xifnity/Comcast by Branded Partner
Lithonia, GA
08.2020 - 01.2022
- Developed weekly schedules, staff/team coaching and productions status reports
- Proactively manage customer services strategies with target of 80% NPS
- Monitor store inventory and bank transactions
- Evaluate and assist representatives to meet a goal of 125% month to date
Retail Sales Consultant
Xfinity/Comcast
Paducah, KY
07.2018 - 08.2020
- Superuser Apple software and products
- Remain in top 5% based on performance and skills
- Communicate and assist customers with promotional offerings on multiple platforms
- Present new ideas and strategies to improve accessibility to merchandise
Education
Massage Therapy - Other
International School of Skin Nailcare And Massage Therapy
Sandy Springs, Ga12.2023
High school or equivalent - General Studies
Stockbridge High School
Stockbridge, Ga05.2018
Skills
- Salesforce
- Data entry
- Time Management
- Critical thinking and problem-solving
- Customer service
- Healthcare regulations
Timeline
ED Discharge Coordinator
Medical City Dallas Hospital
03.2024 - Current
In Home Expert
AT&T
01.2022 - 03.2024
Assistant Manager
Xifnity/Comcast by Branded Partner
08.2020 - 01.2022
Retail Sales Consultant
Xfinity/Comcast
07.2018 - 08.2020
Massage Therapy - Other
International School of Skin Nailcare And Massage Therapy
High school or equivalent - General Studies
Stockbridge High School
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