Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Service AdvisorWork Type
Full TimeLocation Preference
On-SiteLocation: Twin Falls, ID, USTwin Falls, ID
Open to relocation: Yes
Open To Work
Tyler Wiley
Twin Falls,ID
Work Preference
Summary
Dynamic Service Advisor with over 11 years at Rob Green Buick GMC, excelling in customer service and vehicle assessment. Proven track record in managing service operations and enhancing workflow efficiency. A strong communicator and team player, I thrive in high-pressure environments, consistently achieving performance goals and fostering client relationships. Ready for new challenges and growth.
Overview
2027
2027
years of professional experience
Work History
Service Advisor
Rob Green Buick, Gmc
Twin Falls, ID
2015 - Current
For the last 11 years I have had the privilege of working for Rob Green GMC. I started in the detail bay and eventually worked my way up to the service advisor desk. I have been writing service for the last 5 years and I absolutely love. I am now the assistant service manager. I right Ro's and dispatch work to all my technicians also while being in charge of the lube department and the wash bay. I thrive under pressure and love when we are super busy that's how I make money im ready for a change I've lived in Idaho my whole life and am ready to branch out and a change of scenery would be great for my career.
Education
High School Diploma -
Twin Falls High
Twin Falls, ID05-2003
Skills
Customer service
Computer skills
Multitasking and organization
Vehicle assessment
Strong work ethic
Listening skills
Attention to detail
Excellent communication
Service estimates
Service recommendations
Team player mentality
Handling customer complaints
Complaint resolution
Price quoting
Goal-oriented mindset
Service scheduling
Staff education and training
Workflow management
Performance goals
Client rapport
Data processing
Repairs scheduling
Customer relationship management
Documentation and reporting
Team collaboration
Quality control
Records management
Data entry
Customer retention
Warranty claims process management
Cost estimation
Quality inspection
Records maintenance
Service order flow
Tech-Savvy
Technical support
Account management
Product training
Repair quality inspections
Progress reporting
Process improvements
Sales expertise
Work order interpretation
Conflict resolution
Point-of-sale system
Preventive maintenance coordination
Accomplishments
I am a 3 time employee of the year and I also am a 2025 GMC mark of excellence award winner.
Timeline
Service Advisor
Rob Green Buick, Gmc
2015 - Current
High School Diploma -
Twin Falls High