Tyler Willard
SPRING,TX
Summary
Results-driven leader with experience supervising daily operations, scheduling staff, and training new associates. Skilled in customer service, policy enforcement, and conflict resolution. Known for building strong teams, improving workflow, and supporting smooth store performance.
Overview
14
14
years of professional experience
Work History
Supervisor/Manager
Walmart
02.2013 - 10.2026
- Supervised daily store operations, directing associates and maintaining workflow consistency and overseeing project delivery goals.
- Set employee schedules, task assignments, and coverage to support efficient department performance.
- Coached associates on customer service standards, safety practices, and operational procedures.
- Monitored inventory levels using store software and programs, replenishment activities, and merchandise presentation for store readiness.
- Trained new associates on register procedures, stocking processes, and daily operational expectations.
- Maintained compliance with company policies, loss prevention standards, and workplace safety requirements.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organizing workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions to issues.
- Enhanced communication with store teams by holding regular meetings and encouraged open dialogue among all members.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from 13 years in the industry.
Education
High School Diploma -
Porter High School
Porter, TX05-2013
Skills
- Operations management
- Staff management
- Project management
- Inventory control
- Retail management
- Budget management
- Cost control
- Sales analysis
- Training and mentoring
- Staff development
- Team building
- Processes and procedures
- Policy enforcement
- Complex Problem-solving
- Decision-making
- Analytical thinking
- Team communication
- Conflict resolution
- Priority management
- Inventory oversight
- Effective communication
- [Software] experience
- Time management
- Effective communication
- Adaptability and flexibility
Timeline
Supervisor/Manager
Walmart
02.2013 - 10.2026
High School Diploma -
Porter High School