Tyler Williams

Tarpon Springs

Summary

Professional and compassionate administrative professional with an Associate of Science degree from St. Petersburg College and three years of Clinical Health Sciences studies through Florida Gulf Coast University. Academic background includes extensive coursework in anatomy, physiology, biology, medical terminology, and healthcare-related sciences. Former participant in FGCU’s WiSTEM (Women in Science, Technology, Engineering, and Mathematics) program, collaborating with faculty mentors in advanced science and healthcare-focused academic development. Experienced in fast-paced customer-facing environments requiring communication, multitasking, scheduling, and problem-solving. Seeking an opportunity within a dental or orthodontic office where strong interpersonal skills, professionalism, healthcare knowledge, and eagerness to learn can contribute to both patient care and front-office support.

Overview

years of professional experience

Work History

Front Desk / Guest Services Associate

The Jay Hotel / Grant Street Inn

Dunedin, FL

11.2024 - 01.2026

Served as primary point of contact for guests, providing professional and welcoming service
Managed scheduling, reservations, and booking changes using reservation software systems
Answered multi-line phone calls and responded to customer inquiries promptly and professionally
Handled payment processing, billing accuracy, and confidential guest information
Resolved customer concerns while maintaining professionalism in fast-paced environments
Coordinated with multiple departments to support smooth daily operations

Front Office Assistant

FGCU Housing Department

Fort Myers, FL

12.2022 - 01.2023

Welcomed visitors and answered phone inquiries in a professional office environment
Directed students and visitors to appropriate departments and resources
Logged and organized incoming deliveries and office records
Supported administrative office functions to ensure efficient daily operations
Balanced coursework responsibilities while maintaining reliability and professionalism

Education

Clinical Health Sciences

Florida Gulf Coast University

Fort Myers, FL

Associate of Science - undefined

St. Petersburg College

Tarpon Springs, FL

Skills

Front Desk & Reception Operations
Patient / Client Relations
Scheduling & Appointment Coordination
Multi-line Phones
Administrative Support
Professional Communication
Problem Solving
Medical Terminology
Organization & Multitasking
Confidentiality & Professionalism
Team Collaboration
Quick Learner / Adaptable

Additional Information

Previously CPR Certified (eligible for renewal)
Four years of Spanish coursework completed
Strong interest in dental assisting, orthodontic support, and patient care environments

Timeline