Tyler Wilson
Sandersville,GA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
O'Reilly Auto Parts
Sandersville, GA
07.2023 - 12.2024
- Performed complimentary services, battery installation, testing and wiper installations.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
Retail Sales Associate
Advanced Auto Parts
Sandersville , GA
05.2022 - 06.2023
- Provided excellent customer service, resolving issues and answering queries promptly.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Placed special orders or called other stores to find desired items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Monitored performance targets and sales metrics of sales team to monitor productivity.
- Developed strong relationships with customers to ensure repeat business.
Education
High School Diploma -
Washington County High School
Sandersville , GA05-2020
Skills
- Department reset
- Product promotions
- Sales goal achievement
- Regulatory compliance
- Cash handling
- Problem-solving
- Suggestive selling
- Customer needs assessment
- Loyalty promotion
- Point of sale systems
- Verbal and written communication
- Truck unloading
- Customer service
- Customer assistance
- Positive and professional
- Reliability and punctuality
- Loss prevention
- Product knowledge
Timeline
Retail Sales Associate
O'Reilly Auto Parts
07.2023 - 12.2024
Retail Sales Associate
Advanced Auto Parts
05.2022 - 06.2023
High School Diploma -
Washington County High School