Tyler Winslow
Lockport,NY
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, serving tables and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
10
10
years of professional experience
Work History
Bartender
Applebee's Bar and Grill
Lockport, NY
02.2023 - Current
- Crafted and served cocktails and beverages, following recipe standards. Enhancing guest satisfaction.
- Trained new bartenders on drink recipes and customer service standards.
- Maintained cleanliness and organization of bar area, complying with health regulations.
- Engaged with guests to create memorable experiences through personalized service.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server/Kitchen Hand
Fieldstone Country Inn
Lockport, NY
04.2021 - 09.2024
- Provided exceptional customer service in fast-paced dining environment.
- Managed table assignments and ensured timely delivery of food and beverages.
- Trained new staff on menu offerings and service standards, enhancing team efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained kitchen cleanliness and adhered to food safety regulations consistently.
Server/ Bartender
Applebee's Bar and Grill
Lockport, NY
09.2016 - 04.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Achieved EXPERT status in all FOH positions.
Education
High School Diploma -
Skills
- Strong multitasking
- Customer service
- Clear and effective communication
- Team training and development
- Safe food handling procedures
- Safe serving practices
Timeline
Bartender
Applebee's Bar and Grill
02.2023 - Current
Server/Kitchen Hand
Fieldstone Country Inn
04.2021 - 09.2024
Server/ Bartender
Applebee's Bar and Grill
09.2016 - 04.2021