Tyler Zimmermann
Milwaukee
Summary
Accomplished professional with extensive experience in LTL account management and logistics coordination. Expertise in cultivating new accounts, conducting persuasive sales presentations, and maintaining strong client relationships to ensure satisfaction and streamline operations. Skilled in comprehensive freight management and adept at crisis problem-solving, recognized consistently as a top performer and trainer. Focused on applying skills to facilitate business growth.
Overview
4
4
years of professional experience
Work History
LTL Account Representative
Total Quality Logistics Inc.
Milwaukee
09.2023 - Current
- Developed new accounts through strategic lead generation from marketing initiatives.
- Established strong client relationships to identify transportation needs and improve logistics services.
- Tracked deliveries and coordinated shipment schedules to guarantee punctual arrivals.
- Managed accounts by promptly resolving customer inquiries and enhancing satisfaction levels.
- Delivered engaging sales presentations and online portal demonstrations to prospective clients.
- Delegated tasks according to team members' skills, optimizing project outcomes.
- Conducted training sessions for new hires and junior staff to enhance team performance.
- Acted as primary contact for crisis management, supporting resolution efforts effectively.
Server/Bartender
Revere's Wells Street Tavern
Delafield
09.2022 - 03.2024
- Provided exceptional customer service to enhance guest satisfaction in fast-paced restaurant environment.
- Trained new servers on menu items and restaurant protocols to ensure consistent service quality.
- Executed opening and closing duties, including setup of dining area and restocking supplies for efficient operations.
- Maintained cleanliness and organization of dining areas during shifts.
Education
Some College (No Degree) - Business Administration
University of Minnesota
Minneapolis, MNSkills
- Supply chain logistics
- Account acquisition and management
- Client relations expertise
- Sales demonstrations and presentations
- Business growth initiatives
- Customer service excellence
- Crisis resolution and problem solving
- Invoice oversight
- Training and development
Timeline
LTL Account Representative
Total Quality Logistics Inc.
09.2023 - Current
Server/Bartender
Revere's Wells Street Tavern
09.2022 - 03.2024
Some College (No Degree) - Business Administration
University of Minnesota