TYLER A JAMES
Sumter,US
Summary
Recognized on a regular basis for outstanding performance and contributions to the warehouse industry's success. Hardworking employee bringing [6] years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Excellent computer skills and telephone etiquette are required. Hardworking bringing years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Hardworking bringing years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Target Distribution
Lugoff, SC
08.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Online Fulfillment Assistant
Walmart Neighborhood Market
Sumter, SC
08.2021 - 08.2023
- Customer questions about available merchandise, sales, current prices, and upcoming company changes were answered by me
- Worked with a solid team of customer service associates to handle customers in a demanding setting
- Provided exceptional customer service to every customer by leveraging extensive product and service knowledge and creating warm, welcoming environments
- Double-checked order data on a basis to ensure that transactions and shipping dates were correct
Poultry Processor
Pilgrim's Pride Corporation
Sumter, SC
11.2019 - 07.2021
- Followed local, state, and federal health codes for sanitation, safety, and process
- Weighed, packaged, and labeled meat and seafood products following proper dating procedures
- Separated the dark and light meat using a knife
- Kept the tables clean and tidy with tableware, glassware, silverware, and linens
- Cleaned the meat aisles, storage areas, and work areas following all health and safety guidelines
- Removed the skin, feathers, and scales from the poultry carcasses at the start of the processing line
- Looked for flaws in the poultry product and removed them from the conveyor belt
Server
Outback Steakhouse
Sumter, SC
08.2018 - 07.2019
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Kept a high level of cleanliness and sanitation
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
- Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible
- Greeted regular customers and maintained relationships with them
- Maintained the highest level of glass and silverware cleanliness
- Resolved issues in a professional and timely manner, resulting in higher customer satisfaction ratings
- Took credit card, cash, and gift certificate payments and gave cash transactions change
- Educated new employees on the restaurant's practices, culture, and procedures
- Scheduled reservations and managed seating arrangements in a popular seat restaurant
Cashier
McDonald's
Sumter, SC
10.2016 - 06.2018
- Credit cards, checks, gift cards, and coupons were all processed by me
- Educated customers about promotions to increase sales
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Provided excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Processed new orders quickly and accurately, completing daily transactions
- Helped customers by answering their questions and completing their requests
- Used cash registers and POS systems to request and record customer orders and compute bills
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Was in charge of arranging and stocking merchandise
Education
Medical Diagnostic Sonography - Sonography
Southeastern College
ColumbiaHigh School - undefined
Sumter High School
Sumter, SC01.2019
Skills
- Order fulfillment
- International sales support
- Training development aptitude
- Stocking and replenishing
- Data entry
- Warehousing functions
Timeline
Warehouse Associate
Target Distribution
08.2023 - Current
Online Fulfillment Assistant
Walmart Neighborhood Market
08.2021 - 08.2023
Poultry Processor
Pilgrim's Pride Corporation
11.2019 - 07.2021
Server
Outback Steakhouse
08.2018 - 07.2019
Cashier
McDonald's
10.2016 - 06.2018
High School - undefined
Sumter High School
Medical Diagnostic Sonography - Sonography
Southeastern College