Tyler Collins
Martin State Airport, Maryland
Bel Air,MD
1
Certification
9
years of professional experience
Diligent aviation line service technician with solid background in line service operations and track record of supporting efficient aircraft turnaround processes. Demonstrated ability to ensure compliance with aviation safety standards while providing top-notch ground services. Proven skills in fueling, towing, and ramp operations, showcasing reliability and adaptability in dynamic environments.
Work History
Aviation Line Service Technician
7 Months- Coordinated aircraft marshaling, towing, and parking to maintain safe, efficient ramp flow.
- Inspected fuel trucks, GPUs, and ground equipment before daily aircraft servicing.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Supervised line service tasks, reinforcing safety procedures and ramp compliance.
- Performed lavatory servicing, potable water replenishment, and cabin support with strict sanitation standards.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
Geotechnical Technician
3 Years 7 Months- Conducted soil and material tests to ensure compliance with project specifications.
- Prepared detailed reports on geotechnical analysis and findings to support project decision-making.
- Operated field and laboratory equipment for accurate data collection and analysis.
- Collaborated with engineers to interpret test results and recommend actionable solutions.
- Assisted in preparing detailed reports on geotechnical analysis and findings.
- Trained junior technicians in equipment usage and standard operating procedures.
- Maintained equipment functionality by diagnosing malfunctions and executing repairs promptly.
- Operated testing equipment correctly to consistently obtain accurate results.
- Conducted field and laboratory soil, aggregate, concrete, and asphalt testing for geotechnical projects.
- Documented boring logs, sample data, and test results using ASTM and AASHTO standards.
- Trained junior technicians on sampling methods, safety practices, and field testing protocols.
ATM Technician
7 Months- Diagnosed and repaired ATM hardware and software issues to ensure optimal functionality.
- Performed routine maintenance on ATMs, increasing reliability and reducing downtime.
- Troubleshot complex electronic systems, improving response times for service requests.
- Partnered with financial institutions to efficiently resolve technical challenges, improving service delivery.
- Collaborated with financial institutions to resolve technical challenges efficiently.
- Enhanced bank reputation through exceptional customer service, professionally addressing concerns related to ATM usage.
- Strengthened bank reputation with excellent customer service, addressing any concerns or questions related to ATM usage in a professional manner.
Packing Associate
2 Years- Packaged products efficiently while ensuring compliance with safety standards and quality control measures.
- Operated packaging machinery, ensuring optimal performance and minimal downtime.
- Collaborated with team members to streamline packing processes, enhancing overall workflow efficiency.
- Conducted inventory checks to maintain accurate stock levels, reducing risk of shortages.
Customer Associate
1 Year- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Trained new associates on company policies and procedures, enhancing team knowledge and service quality.
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Implemented process improvements, streamlining workflows and reducing turnaround times.
- Cultivated strong customer relationships, increasing loyalty and encouraging repeat business.
- Assisted in training new associates on company policies and procedures.
- Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.
Education
Associate of Applied Science - Paralegal Studies
- Computer Science
High School Diploma
Skills
Ground operations safety
Aircraft fueling
Ramp operations
Operational efficiency
Safety compliance
Documentation accuracy
Time management
Multitasking
Problem-solving abilities
Communication and teamwork
Professionalism
Geotechnical instrumentation
Certification
- ACI Concrete International Certification
- HMA Statewide Certification
- Soils Statewide Certification
- ATM Repair & Maintenance Certification
Timeline
Aviation Line Service Technician
Martin State Airport, Maryland
03.2026 - CurrentRead More
Geotechnical Technician
Hillis Carnes Engineering Association
08.2022 - 03.2026Read More
ATM Technician
NCR
01.2022 - 08.2022Read More
Packing Associate
Amazon
01.2020 - 01.2022Read More
Customer Associate
Wawa
09.2017 - 09.2018Read More
C Milton Wright High School
High School Diploma
Read More
Harford Community College
Associate of Applied Science from Paralegal Studies
Read More
Hood College
from Computer Science
Read More
Accomplishments
While working at Hillis-Carnes Engineering I was recognized and awarded for showcasing exemplary safety skills while working out in the field.