Tyler M. Teten
Independence,KY
Summary
Dynamic and customer-focused professional with experience at Greyhound Tavern, adept at maintaining composure in high-pressure situations and ensuring customer satisfaction. Excelled in teamwork and effective multitasking, demonstrating a strong work ethic and exceptional customer service skills. Proven ability to learn quickly and contribute positively to team dynamics.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Runner
Greyhound Tavern
08.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Information Systems Technician
St. Elizabeth's Hospital
08.2024 - Current
- Led troubleshooting efforts for complex technical issues, resulting in faster resolution times for endusers.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Fostered a culture of continuous improvement within the IT department through ongoing evaluation of workflows, procedures, and technology utilization.
- Streamlined helpdesk processes, enhancing end-user satisfaction rates while reducing response times for support requests.
Barista
Dunkin Donuts
11.2023 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Computer Science
Ignite Insitute
Erlanger, KY05-2025
Skills
- Quick learner
- Friendly and outgoing
- Teamwork and collaboration
- Team player
- Strong work ethic
- Time management
- Active listener
- Strong teamwork
- Exceptional customer service
- Effective multitasking
- Order taking
- Sense of urgency
Certification
- IC3 Level 1
- IC3 Level 2
- IC3 Level 3
- Digital Literacy
Timeline
Food Runner
Greyhound Tavern
08.2024 - Current
Information Systems Technician
St. Elizabeth's Hospital
08.2024 - Current
Barista
Dunkin Donuts
11.2023 - 08.2024
Computer Science
Ignite Insitute
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