TYLER M. TREPANIER
Eau Claire,Wisconsin
Summary
Healthcare professional with strong focus on delivering impactful results. Skilled in patient communication, care coordination, and health education. Known for effective team collaboration and adaptability in dynamic healthcare environments. Reliable in meeting patient needs and maintaining high standards of care.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Care Specialist
Mayo Clinic Health System
07.2024 - Current
- Coordinated communication between patients and healthcare providers to enhance care delivery.
- Maintained accurate patient records using electronic health record systems.
- Developed streamlined workflows to reduce appointment wait times and improve patient satisfaction.
- Enhanced patient satisfaction by providing timely and compassionate care.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
- Measured, monitored, and documented patient vital signs (BP, HR, RR, Temp, O2 Sat) In the EMR with accuracy and attention to detail.
Medical Assistant
Marshfield Clinic
01 2024 - 07.2024
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
AFC Urgent Care
08 2023 - 01 2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Arviv Medical Plastic Surgery Center Tampa
05 2021 - 07 2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Assist the doctors as a Medical assistant
- Assisted with b-12 and Semaglutide injections
- Thoroughly maintained all safety and health codes
Receptionist
The Refinery Aesthetics and Laser Center
06.2021 - 05.2022
- Consistently followed all required protocols for scheduling spa appointments
- Served as a primary point of contact for members and guests for information on skin care products and service procedures
- Maintained shop cleanliness and restocked retail displays as well as maintained display cleanliness
- Managed all phone calls
- Exponentially exceeded using Patient Now EMR System
- Greeted all guests in a warm and friendly manner to create a positive first impression of the establishment
Education
Surgical Technology
Chippewa Valley Technical College
Eau Claire, WIEsthiology Full Specialist License -
Aveda Institute of Tampa Bay
Clearwater, FLSkills
- Microsoft Excel
- Customer Relations
- Microsoft Word
- Stocking and Replenishing
- Conflict Resolution
- Problem-Solving Ability
- Typing Proficiency
- Money Handling Abilities
- Sterile Procedures and Techniques
- Patient Skin and Nail Care
- Charting Expertise
- Direct Patient Care
- Patient Assessments
- Medical Procedures Understanding
- Medications Familiarity
- Monitoring Patient Progress
- EMR Systems
- Assisting with Physical Exams
- Knowledge of EKG Rhythm Interpretation
- EKG Set Up and Monitoring
- Medical Terminology
- Lab Equipment Operation
- Sterilize Instruments
- Phlebotomy
Certification
Basic Cardiac Life Support (BLS), Full Specialist Esthetician Certification/License, Brow Tint & Lamination Certification, Lash Lift & Tint Certification, Dermaplaning & Jelly Mask Trained, , CPR/First Aid Certified, VI Chemical Peels Trained, Hydrafacial Trained, ZO Skin Care Product Knowledge Certification, Skin Better Science Product Knowledge Certification, Alastin Skin Care Product Knowledge Trained
Timeline
Patient Care Specialist
Mayo Clinic Health System
07.2024 - Current
Receptionist
The Refinery Aesthetics and Laser Center
06.2021 - 05.2022
Medical Assistant
Marshfield Clinic
01 2024 - 07.2024
Medical Assistant
AFC Urgent Care
08 2023 - 01 2024
Medical Assistant
Arviv Medical Plastic Surgery Center Tampa
05 2021 - 07 2023
Surgical Technology
Chippewa Valley Technical College
Esthiology Full Specialist License -
Aveda Institute of Tampa Bay