Shymika Southerland
Zebulon,NC
Summary
Compassionate and dependable CCMA with extensive knowledge of personal care delivery protocols. Outgoing team player with exceptional communication skills across all levels of care management. Skilled in prioritizing tasks and completing them promptly, showing adaptability and flexibility. Calm and highly focused nursing assistant with a talent for putting patients at ease during stressful procedures.
Knowledgeable CCMA with solid foundation in clinical procedures and patient care. Provided critical support in fast-paced medical environment, ensuring smooth operations and patient satisfaction. Demonstrated expertise in phlebotomy and EKGs, enhancing patient experience and workflow efficiency.
Healthcare professional with proven background in clinical environments, delivering exceptional patient care and support. Known for strong team collaboration and adaptability, ensuring seamless integration into dynamic medical settings. Reliable and flexible, with focus on key skills such as patient interaction, medical documentation, and procedural support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
North Carolina Heart AND VASCULAR
07.2021 - Current
- Fulfilled all Medical Assistant duties in a fast past site setting
- Prepare testing kits
- Greets and Check-In Patients
- Schedule/Reschedule Patient Appointment
- Register Patients In Epic EMR System
- Participate in clinic quality improvement
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Nursing Assistant
UNC REX HEALTHCARE
06.2016 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Documented patient information and care activities in electronic health record.
- Delivered high-quality care to patients in hospital facility.
Nurse Aide
Murdoch Center
09.2013 - 05.2015
- Company Overview: (Temp Solutions)
- Assisted residents in bathing, nail care, mouth care, hair care, feeding and toileting
- Helped licensed nursing staff with catheterization and enemas
- Recorded patients’ intake and output
- Transported and ambulated patients
- Changed linen and collected soiled laundry
- Emptied and changed oxygen tanks
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
Certified Residential Medication Aide
Tammy Lynn Center for Developmental Disabilities
08.2011 - 08.2013
- Assisted licensed staff in maintaining an organized supplies
- Checked vitals of patients periodically
- Ensured all patient charts were updated
- Maintained supplies and changed linens
- Facilitated patients in transportation
- Prepare documentation of patient admission, diagnosis, medication
- Reduced medication errors by diligently maintaining detailed records of medication administration.
- Maintained a clean and organized work environment to promote patient health and reduce the risk of crosscontamination.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Conducted regular inventories of medical supplies, ensuring availability for timely administration of medications.
Education
Associate of Science - Pre-Nursing
South College
Asheville, NC09-2026
Diploma - Certified Clinical Medical Assistant
Medical Arts College
Raleigh, NC01.2012
Skills
- Chart Updating
- Vitals Monitoring
- Equipment Handling
- Infection Control
- Patient Hygiene
- Inventory Maintenance
- Medicine Administration
- HIPPA Compliance
- Patient Transportation
- Sample Collection
- Catheter Care
- Feeding Assistance
Core Nursing Assistance Skills
- Chart Updating
- Vitals Monitoring
- Equipment Handling
- Infection Control
- Patient Hygiene
- Inventory Maintenance
- Medicine Administration
- HIPPA Compliance
- Patient Transportation
- Sample Collection
- Catheter Care
- Feeding Assistance
Certification
- CCMA-Certified Clinical Medical Assistant
- Current CNA certification from the State of North Carolina
- BCLS, CPR and First Aid Certified
- CNA - Certified Nurse Assistant
Selected Achievements
- Highly praised for effective team-work and constant delivery of exceptional care to residents.
- Trained new nursing aides and recognized by Administrative Director for always going above and beyond facility expectation.
- Provide positive feedback to upper management and team members.
Performance Summary
Compassionate, dependable CCMA with substantial knowledge of personal care delivery protocols. Outgoing team player with profound ability to communicate effectively at all levels of management care. Proficient in prioritizing and completing tasks in a timely manner while demonstrating adaptability and flexibility. Calm and highly focused nursing assistant with natural ability to make patients feel at ease during stressful procedures.
Timeline
Certified Clinical Medical Assistant
North Carolina Heart AND VASCULAR
07.2021 - Current
Certified Nursing Assistant
UNC REX HEALTHCARE
06.2016 - Current
Nurse Aide
Murdoch Center
09.2013 - 05.2015
Certified Residential Medication Aide
Tammy Lynn Center for Developmental Disabilities
08.2011 - 08.2013
Diploma - Certified Clinical Medical Assistant
Medical Arts College
Associate of Science - Pre-Nursing
South College
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