TyLynn Dille
Salt Lake City,UT
Summary
Dedicated Veterinary Technician with expertise in surgical support and client education. Proven ability to enhance animal wellbeing through effective vaccine administration and compassionate care. Recognized for maintaining accurate medical records and fostering a positive client experience, ensuring satisfaction and loyalty in a fast-paced environment.
Overview
22
22
years of professional experience
Work History
Veterinary Technician
Hunter Animal Hospital
08.2008 - Current
- Educated pet owners on post-operative care and preventive health measures to enhance animal wellbeing.
- Helped veterinarians during examinations and surgical procedures, ensuring patient safety.
- Implemented inventory management practices, ensuring availability of essential supplies.
- Performed laboratory tasks such as blood draws and sample analysis
- Maintained detailed patient records, allowing for efficient communication between team members
- Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
- Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
- Administered medications and vaccinations as prescribed by the veterinarian, ensuring proper dosage and timely administration.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Maintained electronic health records, ensuring compliance with privacy regulations and accuracy standards.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Customer Service Cashier
Harmons Grocery Store
10.2004 - 10.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer complaints swiftly, ensuring satisfaction and retention.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
Education
Associate of Science - Veterinary Science
Broadview University
UT06-2007
Skills
- Surgical procedures and support
- Vaccine administration
- Medical history collection
- General anesthesia monitoring
- Diagnostic imaging
- Pharmacy duties
- Client education
- Medical record-keeping
- Medication dispensing
Timeline
Veterinary Technician
Hunter Animal Hospital
08.2008 - Current
Customer Service Cashier
Harmons Grocery Store
10.2004 - 10.2009
Associate of Science - Veterinary Science
Broadview University