Tymara Ford
Beaumont,TX
Summary
- Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
truck driver
Marten Transport
06.2022 - 09.2022
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Truck Driver
TOTAL Transportation of MS
08.2019 - 06.2022
- Over the road truck driver
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Truck Driver
OTR, Western Express
04.2019 - 07.2019
- OTR truck driver
- Conferred with dispatch to relay delays, receiving routes, and adjust plans to meet daily targets.
- Checked shipping papers to determine the load's nature and checked for hazardous materials' presence.
- Dropped and hooked trailers and changed the configuration of equipment.
Truck Driver Class
Werner Enterprises
12.2018 - 02.2019
- I was on a dedicated solo account for werner enterprises
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
School Bus Driver
Durham School Services
12.2017 - 06.2018
- Provide excellent and safe transportation services for diverse groups of passengers
- Safely transport passengers to and from assigned destination points including schools and field trip location
- Accurately complete assigned routes under strict time constraints
- Report incidents as necessary to safety personnel and communicate properly with supervisors, school staff, and parents
- Worked closely with school administration and transportation to maintain smooth operations.
- Enforced student behavior policies and responded to student emergencies.
- Drove bus along assigned route, picking up students.
Security Guard
Nucor Steel
11.2016 - 07.2017
- Assisted employees with making copies, sending faxes, and filing paperwork.
- Explained product features and benefits to promote sales and increase revenue.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Followed up with customers to verify satisfaction and address outstanding concerns.
- Assisted customers with account setup, product selection and troubleshooting.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Residential House Manager
Disability Board Of Dorchester County
11.2016 - 07.2017
- Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
Overnight Cashier
walmart supercenter
12.2015 - 07.2017
- Replacing monthly data sheets
- Filing clients' goal sheets and data sheets when progress notes are done
- Completing or delegating monthly van maintenance records, accurate recording of van mileage, fire and earthquake drills, and monitoring the completion of weekly van maintenance and cleaning
- Completing assessments for upcoming Individual Support Plans as assigned by the Program
- Coordinator
- Overseeing the accurate completion of weekly menus, special diet menus, and supporting the
- Program Coordinator in updating protocols as needed
- Completing or delegating weekly shopping from menus, and maintaining program budget, for grocery shopping and cleaning supplies
- Using the approved financial procedures, updating clients' check register forms and using Quicken/
- Microsoft Money to update clients' financial records
Education
Bachelor of Arts - Healthcare Administration
Ashford University
San Diego, CA06.2021
Associate of Science - Criminal Justice
Virginia College
Charleston, SC11.2016
Associate Of Applied Arts - Medical Assistant
Virginia College
Charleston, SC10.2014
Skills
- Additional Information
- Skill Set
- Proven relationship-builder with unsurpassed interpersonal and customer service skills
- Work independently, initiator, and pay strong attention to details
- Exceptional listener and communicator who effectively conveys information verbally and in writing
- Exceptional multitasking and prioritization skills
- Proficient in
- Microsoft Office
- Excellent monitoring, analytical thinking, organizational and supervisory skills
- Problem analysis, use of judgment and ability to solve problems efficiently
- Tractor Trailer Driving
- Client Relations and Retention
- Customer Service
- Staff Training
Timeline
truck driver
Marten Transport
06.2022 - 09.2022
Truck Driver
TOTAL Transportation of MS
08.2019 - 06.2022
Truck Driver
OTR, Western Express
04.2019 - 07.2019
Truck Driver Class
Werner Enterprises
12.2018 - 02.2019
School Bus Driver
Durham School Services
12.2017 - 06.2018
Security Guard
Nucor Steel
11.2016 - 07.2017
Residential House Manager
Disability Board Of Dorchester County
11.2016 - 07.2017
Overnight Cashier
walmart supercenter
12.2015 - 07.2017
Bachelor of Arts - Healthcare Administration
Ashford University
Associate of Science - Criminal Justice
Virginia College
Associate Of Applied Arts - Medical Assistant
Virginia College
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