Motivated and results-driven professional with strong communication, interpersonal, and analytical abilities. I bring a wealth of experience in customer service, event coordination, academic advising, and consulting. I am dedicated to delivering exceptional service, creating collaborative environments, and achieving organizational goals.
Overview
13
13
years of professional experience
Work History
Location Manager
Phenix Salon Suites – Brea & Long Beach, CA
Brea & Long Beach, CA
02.2024 - Current
Oversee day-to-day operations of two salon suite properties, managing over 60+ tenant relationships and ensuring exceptional service.
Handle lease agreements, suite turnover, property maintenance, and vendor coordination with a focus on property management.
Monitor property conditions, coordinate repairs, and ensure adherence to safety, cleanliness, and brand standards.
Develop marketing strategies to attract new tenants, maintain community engagement, and drive business growth.
Build and manage schedules, budgets, and facility improvements aligned with short- and long-term asset goals.
Realtor
07.2022 - Current
Assist clients in buying and selling properties, offering tailored solutions to meet their needs.
Navigate complex real estate processes, ensuring transactions comply with legal and financial regulations.
Build lasting relationships with clients through exceptional service and market expertise.
Substitute Teacher
01.2022 - Current
Supervise and educate students across various grade levels, ensuring a positive and productive learning environment.
Develop and adapt lesson plans to meet diverse student needs and learning objectives.
Provide individual feedback and support to foster academic growth.
Event Planner and Marketing Coordinator
Rebels Travel Basketball Club
06.2020 - 02.2024
Organize and execute community events, tournaments, and fundraisers to promote club initiatives.
Develop marketing strategies to increase visibility and drive program enrollment.
Foster partnerships with local organizations and stakeholders to expand outreach.
Account Manager, Consultant, and Event Coordinator
Smooth Sailing Consulting LLC
05.2019 - 02.2024
Manage client accounts, providing strategic advice and solutions tailored to their goals.
Plan and coordinate events, ensuring seamless execution and client satisfaction.
Develop and implement operational strategies to improve efficiency and customer engagement.
Behavioral Therapist
05.2021 - 01.2022
Provided therapeutic support to clients, addressing behavioral and emotional challenges with evidence-based techniques.
Collaborated with families and healthcare professionals to create holistic treatment plans.
Monitored client progress and adjusted interventions to achieve measurable outcomes.
Student Assistant
CSUSB
07.2018 - 09.2019
Supported professors, coaches, and staff with administrative tasks and event coordination.
Assisted with game-day operations, including setup, ticket distribution, and security.
Maintained organized records and provided exceptional service to students and faculty.
Youth Fitness Instructor
07.2018 - 02.2019
Designed and led fitness programs for children, focusing on skill-building in basketball, soccer, and football.
Developed training routines to improve strength, endurance, and overall athleticism.
Collegiate Athlete
09.2012 - 06.2018
Developed strong time management, leadership, and teamwork skills while balancing academics and athletics.
Gained resilience, discipline, and adaptability through years of competitive sports.
Education
Master’s - Sports Performance & Psychology
National University
San Diego, CA
02.2025
Bachelor’s Degree - Kinesiology
California State University, San Bernardino
01.2021
Associate’s Degree - Liberal Arts
San Bernardino Valley College
01.2014
Skills
Customer Service & Relationship Building
Event Planning & Project Management
Marketing Strategy Development
Academic Advising & Student Support
Strong Communication & Analytical Thinking
Leadership & Team Collaboration
AREAS OF EXPERTISE
Graduate Studies in Sports Performance & Psychology (In Progress)
Customer Service & Client Relations
Event Planning & Marketing
Account Management & Consulting
Academic Advising & Program Coordination
Communication, Leadership & Team Collaboration
Timeline
Location Manager
Phenix Salon Suites – Brea & Long Beach, CA
02.2024 - Current
Realtor
07.2022 - Current
Substitute Teacher
01.2022 - Current
Behavioral Therapist
05.2021 - 01.2022
Event Planner and Marketing Coordinator
Rebels Travel Basketball Club
06.2020 - 02.2024
Account Manager, Consultant, and Event Coordinator
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