Tymera Parker

● My job responsibilities were over seeing the CSR

● Training CSR

●completing the I Learns I was assigned and making ensuring the CSR’s did the same

● Checking in vendors accepting and properly discarding any credits they have. Also ensure they place the merchandise in proper places in the store, and placing overstock products neatly in the stock room following the S.P.E.E.D. Guidelines

● DC Delivery’s are typically performed on Fridays which prep for on Thursday nights. We assemble the rollers for the product that was coming into the to replenish the merchandise that had been purchased the week before.

● Third party delivery came in Thursday morning by McClane which was our fresh produce and frozen food products

●when the cashier needs assistance with customers whether to de-escalate intense disagreement they might have, Item voids, order cancellation, Money reloads, or price changes based on Erie county weights and measures

● Schematics are 1inch strips that indicate new price changes for the year or season.

● Exception counts are generated on Sunday morning to keep track of items that were lacking or haven’t been cycled counted in while

● Cycle counts are any item in the store that have less than 3 items on the shelf after weekly replenishment done. Prior to Thursday at 6am and completed by 4pm eastern standard time in-order to create the preorder for the following week

● Opening procedures, head to the store at 7:30 count the petty cash, manage the End of Day paper work for the day before. Filling out the new E.O.D. For that day. Creating the average transaction board so everyone to their average transaction count for that day. Pulling out any U-boats or totes that needs to be gone threw and open the door at 8am and closing the store procedures consisted of count the petty cash bringing the tills back to 100 counting the deposit enter both the petty cash and the deposit for that day into the system. Making sure the uboats are off the floor in the stock room neatly. Making sure store is cleaning arming the store and locking the doors to start again the next day.

●when store was running low on Change I went to the bank to get change until there were smart safes installed

● Techinaction

● Counting all the money from the day and bring the deposit to the bank

● On boarding

● Payroll

● Scheduling

● Time adjustments/ or corrections

● Processing freight

● Following speed (

• Stacking height: Ensures that items are not stacked too high, creating a stable and safe environment.
• Pathway clearance: Guarantees that aisles and exit routes remain clear to ensure safe and quick evacuation in emergencies.
• Extinguishers: Makes sure that fire extinguishers are accessible and not blocked by merchandise.
• Electrical panels: Confirms that electrical panels are not obstructed by items, allowing for quick and safe access if needed.
• Doors: Ensures that all exit doors are unblocked, unlocked, and clear for safe entry and exit.

● Completing daily task on the dashboard

● Check the Store email

● Cleaning

● Modify the safe changing it code

● Getting copies of keys

● OTC sweeps

Increase and drive sales

Creating daily icebreakers in-order to a boost a healthy and positive work environment for employees to express concerns in areas the store needed improvement

Following compliance/ S.P.E.E.D. & store Walk threw

Ensure we are following door to shelf procedures/ protocols

Monthly safety meeting

● Calling and being tech support

• My responsibility was to drive overall sales and customer service culture within a store, driving performance and identifying sales opportunities.
• I develop strategies to achieve sales, service, and operational goals, ensuring maximum profitability.
• My role involved managing sales performance, identifying sales opportunities, and leading and motivating associates.
• Also, handle hiring, merchandising, and operational execution, as well as performance management of associates.
• Drive sales, identify opportunities, and ensure a positive customer experience.
• Manage store operations, merchandising, and execution of company standards.
• Hire, train, develop, and manage store associates, including performance management.
• Ensure profitability by focusing on key business initiatives and managing sales performance.
• Build relationships within the community and participate in local events.

Facilitated customer inquiries and offered tailored recommendations to enhance satisfaction.

Managed sales transactions with precision at cash register.

Safeguarded cash and protected company assets diligently.

Efficiently organized and restocked merchandise to maintain store readiness.

Unloaded trucks and received merchandise, meeting productivity benchmarks.

Promoted a welcoming and safe environment through professional conduct.

Maintained store cleanliness by restocking bathrooms and cleaning floors.

Executed trash removal to ensure a neat appearance.

• Customer Service & Prescription Processing:
• Handling Customer and Prescription Information: Collecting necessary details for new and refill prescriptions, including patient and prescriber information, and entering data into the computer system.
• Processing Prescriptions: Entering prescription information, including patient and prescriber searches, drug selection, and insurance billing.
• Creating Prescription Labels: Generating and attaching labels to prescription containers.
• Dispensing Medication: Retrieving medications from inventory and placing them into prescription containers.
• Handling Payments and Insurance: Accepting payments for prescriptions and processing insurance claims.
• Assisting with Customer Inquiries: Providing information to customers and addressing their questions.
• Maintaining Stock: Ensuring medications are properly stocked and organized on shelves.
• Order Review and Restocking: Assisting with the review of medication orders and restocking shelves.
• Inventory Returns: Processing and managing returned medications.
• Maintaining Pharmacy Cleanliness: Keeping the pharmacy clean and organized.
• Completing Paperwork: Fulfilling paperwork related to prescription filling.
• Adhering to Regulations: Following all company policies and procedures, including safety and security protocols.
• Assisting with Training: Potentially training and mentoring new Pharmacy Technician Trainees.
• Administering Programs: Participating in Rite Aid programs like FlavoRx and Living More.