Versatile worker who possess first-rate communication skills and personable demeanor demonstrated across six years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
SkinCure Oncology
Myrtle Beach, SC
04.2021 - Current
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out, and payments for billing.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Managed office logistics by scheduling appointments, maintaining files, and collecting payments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations
Outpatient Registration Clerk
HCA Patient Account Services
Myrtle Beach, SC
05.2017 - 04.2021
Collected, organized and entered patient data into medical systems.
Studied and researched various medical terms as well as software and coding systems.
Performed regular quality and validation assessments on patient data to verify accuracy.
Used Medatech to code and categorize health information for analysis and insurance reimbursement purposes.
Worked with customers to understand needs and provide excellent service.
Maintained energy and enthusiasm in fast-paced environment.
ER Registration Clerk
Grand Strand Medical Center HCA
Myrtle Beach, United States
08.2016 - 05.2017
Cataloged patient data in clinical databases and registries according to regulatory practices.
Generated medical reports on patient admissions, treatment, and discharge for disbursement to various departments.
Increased customer satisfaction by resolving issues.
Delivered services to customer locations within specific timeframes.
Collaborated with team members to achieve target results.
Retrieved medical data for physicians and patients
Secured confidential patient information from unauthorized access
Used Microsoft Word and other software tools to create documents and other communications
Behavioral Health Technician
Grand Strand Medical Center HCA
Myrtle Beach, SC
07.2016 - 05.2017
Facilitated on-site activities, support groups and outings for clients.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Conducted client rounds to check on residents.
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Charted on each patient daily.
Completed documentation for every incident and forwarded to correct personnel for review
Performed client intake procedures according to internal standards for new admissions
Prepared and submitted daily end of day reports to management
Education
Master of Science - Health Management And Clinical Assistance
Colorado Technical University
Colorado Springs, CO
04.2022
Bachelor of Science - Health Administration
Colorado Technical University
Colorado Springs, CO
08.2018
Associate of Science - Health Administration
Colorado Technical University
Colorado Springs, CO
08.2016
Skills
Preparing Treatment Rooms
Time Management
Invoice Preparation
Taking Client Histories
Administrative Tasks
Problem Solving
Appointment Scheduling
Data Entry Software
Medical Recordkeeping
CPT Coding
Payment Scheduling and Collection
EHR Software
Database Administration
Accomplishments
Supervised team of five staff members.
Resolved product issue through consumer testing.
Timeline
Medical Office Assistant
SkinCure Oncology
04.2021 - Current
Outpatient Registration Clerk
HCA Patient Account Services
05.2017 - 04.2021
ER Registration Clerk
Grand Strand Medical Center HCA
08.2016 - 05.2017
Behavioral Health Technician
Grand Strand Medical Center HCA
07.2016 - 05.2017
Master of Science - Health Management And Clinical Assistance