Tymothi St.Clair
South Lake Tahoe,US
Summary
Adaptable professional with a quick learning ability. A highly organized and results-driven individual with extensive experience managing small business operations, including financial management, marketing strategy, and customer relations. Skilled at streamlining processes to enhance productivity and accuracy, leveraging a methodical approach to ensure minimal errors and quick completion of tasks. A solid work ethic and conscientious nature contribute to maintaining order and achieving business goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Small Business Owner
THE ENGRAVERY
South Lake Tahoe, CA
08.2014 - Current
- Product development and website design.
- Planning and strategy.
- Marketing and Sales.
- Inventory and product control.
- Shipping and handling.
- Accounting
- Customer Service.
- Maintenance on a 60W CO2 laser.
- Developed and maintained relationships with clients and business partners.
- Kept detailed records of inventory, company budgets, and payroll.
- Maintained up-to-date records of all transactions related to the business's finances.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed daily operations, including inventory control, vendor negotiations, and product pricing.
- Negotiated contracts with vendors, suppliers, and customers.
- Identified new technologies that could be used to improve efficiency and productivity.
- Monitored customer feedback and implemented changes based on their suggestions.
Mountain Safety
HEAVENLY SKI RESORT
South Lake Tahoe, CA
12.2023 - 05.2025
- Educating, enforcing, monitoring, and providing positive reinforcement of 'Your Responsibility Code.'
- Monitoring slow zones and high-traffic areas across the resort.
- Increasing guest and employee awareness of safety initiatives through on-mountain and community-wide activities throughout the season.
- Regular safety announcements in lift lines, and other resort locations.
- Providing first aid.
- Providing scene safety during ski patrol incident response.
- Maintaining records of treatment and guest interactions.
- Troubleshoot minor problems and report larger technical issues.
- Performed general maintenance and repair of on-mountain signage.
- Responded quickly to meet guests' needs and resolve problems.
Warehouse Worker
HEAVENLY SKI RESORT
South Lake Tahoe, CA
12.2022 - 04.2023
- Delivery and distribution of products to on-mountain restaurants.
- Inventory control.
- Pulled and prepared the product for shipment, verifying the exact number and type of product before loading and shipping.
- Assembled and disassembled pallets of merchandise for storage.
- Maintained facility equipment and materials in a neat, clean, and orderly fashion.
- Loaded and unloaded freight with a forklift safely and efficiently.
- Loaded and unloaded trucks with heavy materials, following safety protocols.
Assistant Manager
BRECKENRIDGE SKI RESORT
Breckenridge, CO
12.2009 - 04.2012
- Assisting the General Manager with everyday operations.
- Team building.
- Staff scheduling.
- Cash handling.
- Product and inventory control.
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Helped oversee the daily operations of the store, managing staff, and inventory.
- Communicated with clients to address questions, concerns, and needs, and to provide quality customer service.
- Handled employee discipline and termination according to company policies.
- Scheduled equipment cleanings, maintenance, and repairs, and ordered new equipment and tools.
- Created weekly schedules based on predicted staffing needs, budgets, and employee requests.
Snowboard Instructor
BRECKENRIDGE SKI RESORT
Breckenridge, CO
12.2008 - 04.2009
- Instruct group and private lessons.
- Create a safe and fun learning environment.
- Strong communication skills.
- Encouraged students to challenge themselves to improve their skills.
- Maintained a positive attitude and enthusiasm throughout the lessons.
- Utilized appropriate equipment based on the student's skill level, size, and age.
- Offered private lessons to give skiers one-on-one attention, maximizing results.
- Created personalized lesson plans based on skiers' skill levels.
- Explained and enforced safety rules and regulations.
Education
Forestry AS Degree - Forestry
Lake Tahoe Community College
South Lake Tahoe, CA01-2026
Business Management - Business Management
The Ohio State University
Columbus, OH06-2008
High School Diploma -
Worthington Kilbourne
Worthington, Ohio06.2003
Skills
- Strong customer service knowledge
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented
- Problem-solving
- Creative
- Works well under pressure
- Organized
- Positive attitude
- Cultural sensitivity
- Detail-oriented
- Tactfulness
- Conflict resolution
- Continuous learning
- Creative
- Works well under pressure
- Organized
- Power tools
- Construction
- Safety
- Teamwork
- Blueprint Reading
- Quality Control
- PhotoShop Elements
- CAD WORX'S LIVE
- CORELDraw
- Microsoft Excel
- Microsoft Word
Certification
- Wilderness First Responder, 05/10/23, 05/10/25
- Basic Life Support - CPR and AED, 04/23/23, 04/01/25
References
References available upon request
Timeline
Mountain Safety
HEAVENLY SKI RESORT
12.2023 - 05.2025
Warehouse Worker
HEAVENLY SKI RESORT
12.2022 - 04.2023
Small Business Owner
THE ENGRAVERY
08.2014 - Current
Assistant Manager
BRECKENRIDGE SKI RESORT
12.2009 - 04.2012
Snowboard Instructor
BRECKENRIDGE SKI RESORT
12.2008 - 04.2009
Forestry AS Degree - Forestry
Lake Tahoe Community College
Business Management - Business Management
The Ohio State University
High School Diploma -
Worthington Kilbourne