Tynan Schoolfield
_____________________
Colorado Springs,CO
Summary
Dependable individual skilled at providing informative, high-quality service to clients. Enthusiastic and reliable professional takes pride in providing excellent client service and creating an enjoyable environment for guests and coworkers alike.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Teapioca Lounge
09.2023 - 05.2024
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Maintained knowledge of current menu items, ingredients and preparation methods to promptly answer customer questions.
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items, enabling customers to make personal decisions based on taste and interest.
Manager/Server
Gunther Toody's
12.2016 - 08.2023
- Used customer service skills and analytical nature to resolve customer and coworker concerns.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Managed customer inquiries and complaints in polite and professional manner.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Delivery Driver
UPS
11.2022 - 01.2023
- Loaded vehicle and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
Massage Therapy
Colorado Springs School of Massage
Colorado Springs, CO 05.2001 -
Skills
Licensed Massage Therapist
Swedish Massage
Deep Tissue Massage
Sports Massage
Trigger Point Massage
Prenatal Massage
Client Consultation
Anatomy
Treatment Planning
Customer service expertise
Multi-tasking
Sales Techniques
Timeline
Assistant Manager
Teapioca Lounge
09.2023 - 05.2024
Delivery Driver
UPS
11.2022 - 01.2023
Manager/Server
Gunther Toody's
12.2016 - 08.2023
Massage Therapy
Colorado Springs School of Massage
05.2001 -
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