Tynashakee Foster
Medical Billing Specialist
Hickory,United States
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Patient Engagement Specialist
AbleTo
12.2021 - 08.2022
- Performed registration for new patients and updated registration information for established patients.
- Examined patients' insurance coverage, deductibles and remaining balances.
- Kept records of patient interactions to record details of inquiries, complaints or comments.
- Communicated with patient to explain benefits and financial responsibilities and arranged for funding programs.
Customer Service Associate
ADT Security
08.2021 - 12.2021
- Developed and actualized customer service initiatives to decrease wait times by 30%
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Resolved concerns with products or services to help with retention and drive sales.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
UI Claims Specialist
Valor Global
, United States
10.2020 - 06.2021
- Implemented improvements in manual and electronic billing procedures.
- Followed up with customers on unresolved issues.
- Reported policy changes and company conditions affecting customer satisfaction.
- Conducted full claim investigations and reported updates and legal actions.
Education
Associate of Applied Science - Health Information Technology
08.2022 - Current
Skills
Data Entry
Appointment Scheduling
Records review
MS Office
ICD-10-PCS
CPT
Anatomy and Physiology
Money handling: Cash, Credit, Debit, Check
English: written and verbal
HIPPA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse