Detail-oriented and knowledgeable medical professional skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with over 23years extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
19
19
years of professional experience
Work History
Patient Access Specialist
Cook Children’s Medical Center
Ft Worth
07.2023 - Current
Facilitate the patient registration flow and establish positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient.
Collect and enter patient demographics and insurance data into computer database to establish patient's medical record knowledgeable with patient rights and responsibilities as well as Hippa compliance.
Yearly ongoing training including Courses to stay current with industry trends and best practices in patient access services.
Verifiy insurance coverage and obtain necessary authorizations to ensure timely billing and reimbursement.
Collect insurance copay’s and settle billing accounts.
Check in patients for sleep study, vaccines scheduled appointments for surgery and collect patient lab samples.
Licensed Realtor
Self-employed
07.2018 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Compared recently sold area properties to determine competitive market prices.
Maintained connections with clients to encourage repeat business and referrals.
Promoted sales of properties through advertisements, open houses and online advertising platforms.
Advertised client properties through websites, social media, and real estate guides.
Arranged for inspections and surveys of sold properties.
Conducted comprehensive market analysis to identify opportunities for investors.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Used MLS to develop and maintain list of properties suited to different needs and budgets.
Optician Technician
Vista Eye Associates
02.2019 - 02.2020
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
Optical Manager
Vision Source Professional Eyecare
04.2006 - 01.2019
Increased Profits by initiating and managing selling strategies
Reduced and controlled expenses
Reconcile lab and vendor bills ensuring proper discounts, credit and payments
Host of optical sales related meetings to ensure staff product education and Trainer to new hire Opticians and Managers
Experience in standard pretesting such as NCT, Auto Refraction and acuity testing.
Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
Boosted team engagement and workplace satisfaction using managerial and motivational skills.
Enforced HR policies and procedures to continually meet customer expectations and promote store productivity.
Explained prescriptions, optical terminology and products to customers.
Checked finished eye wear to maintain optical standards, customer requirements and special requests.
Complied with HIPAA guidelines and regulations for confidential patient data.
Assisted patients with understanding personalized insurance coverage and benefits.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Achieved insurance pre-authorizations to enable timely patient procedures.
Updated patient records with accurate, current insurance policy information.
Assisted with medical coding and billing tasks.
Obtained payments from patients and scanned identification and insurance cards.
Posted payments to accounts and maintained records.
Lead Satellite Patient Access Specialist at PREMIER HEALTH – MIAMI VALLEY HOSPITALLead Satellite Patient Access Specialist at PREMIER HEALTH – MIAMI VALLEY HOSPITAL