Tynia Wright
Atlanta,GA
Summary
Detail-oriented financial support professional with a strong background in remote medical billing, claims processing, and high-volume data entry. Skilled in managing financial records, verifying insurance information, and ensuring regulatory compliance. Adept at using digital systems to support billing, documentation, and customer service across virtual environments. Committed to accuracy, confidentiality, and supporting organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Commonwealth of Kentucky, DCBS
09.2023 - Current
- Enter financial and client data into government systems with precision
- Submit and follow up on claims for medical and government assistance
- Verify insurance and billing data to ensure claim accuracy
- Ensure HIPAA compliance while handling confidential financial records
- Communicate with clients via email and phone to confirm account details
Store Manager
Sassy Clothing LLC
03.2013 - 11.2020
- Managed payroll, sales reporting, and inventory budget tracking
- Performed HR functions including recruitment, benefits, and compliance
- Ensured financial accuracy in POS transactions and reconciliations
Front Desk Agent
Fairfield Inn & Suites
03.2011 - 02.2013
- Handled guest accounts, billing inquiries, and payment processing
- Maintained accurate financial and booking records
- Delivered high-quality service while resolving financial discrepancies
Education
Bachelor of Science - Human Resources Management
University of Phoenix
07.2024
Associate of Science - Business Management
Atlanta Metropolitan State College
12.2021
Skills
- Financial Data Entry & Analysis
- Claims Submission & Follow-Up
- Insurance Verification & Billing
- HIPAA & Confidentiality Compliance
- Microsoft Excel
- Empathy & Patience
- Self Management
- Customer Billing Support
- Government Program Applications
- Remote Administrative Support
- Document Management & Filing
- Email & Calendar Management
- Call Center & Virtual Client Support
Certification
Human Resource Management Certification, 07/01/24
Timeline
Customer Service Representative
Commonwealth of Kentucky, DCBS
09.2023 - Current
Store Manager
Sassy Clothing LLC
03.2013 - 11.2020
Front Desk Agent
Fairfield Inn & Suites
03.2011 - 02.2013
Associate of Science - Business Management
Atlanta Metropolitan State College
Bachelor of Science - Human Resources Management
University of Phoenix
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