Tynieshia Rivera-Watts
Chicago,IL
Summary
Proven administration professional with a track record of enhancing office efficiency and data accuracy by over 30% at Regional Transit Authority. Excelled in customer communication and software proficiency, demonstrating strong interpersonal skills and a keen eye for detail. Expert in managing sensitive information and supporting team dynamics to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Administration Clerk
Regional Transit Authority
12.2022 - Current
- Handled incoming phone calls and answered questions from callers.
- Established and maintained standard office procedures to achieve demanding targets.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Scheduled appointments and managed calendars for staff members.
- Typed, formatted and edited professional correspondence.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Human Resources Intern
Metra Electronics Corp.
01.2021 - 11.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Worked with HR team to coordinate company events.
Assistant
Lenice & Companu
08.2018 - 09.2020
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
Education
Bloom High School
Chicago Heights, IL05.2017
Skills
- Data entry proficiency
- Paperwork and documentation
- Data Entry
- Telephone reception
- Customer Communication
- Proficient in Software
Timeline
Administration Clerk
Regional Transit Authority
12.2022 - Current
Human Resources Intern
Metra Electronics Corp.
01.2021 - 11.2022
Assistant
Lenice & Companu
08.2018 - 09.2020
Bloom High School