TYONA AHRENS
MANCHESTER,US
Summary
Nursing student with strong background in childcare and patient care, demonstrating a proven ability to enhance service efficiency and deliver effective solutions. Skilled in food handling and customer service, dedicated to promoting patient well-being in healthcare environments. Committed to applying knowledge and skills to support quality care and improve patient outcomes.
Overview
5
5
years of professional experience
Work History
Residents Aide
Cambrian Senior Living
Tecumseh, MI
01.2025 - Current
- Assisted patients with dressing, grooming, and feeding to adapt to mobility restrictions.
- Answered call lights to enhance patient comfort and safety by adjusting bed rails and equipment.
- Conducted regular room checks to maintain cleanliness and ensure residents' safety and well-being.
- Supported patients in safe transitions between sleeping surfaces and mobility aids like wheelchairs.
- Provided compassionate care to improve resident satisfaction through attentive support.
- Addressed clients' mental and emotional needs to foster better physical outcomes.
- Enhanced overall happiness of residents through dedicated support and engagement.
HOSTESS
The Common grill
Chelsea, MI
09.2024 - 01.2025
- Welcome guests, fostering a friendly atmosphere and enhancing satisfaction.
- Coordinate seating to optimize flow and minimize wait times.
- Collaborate with staff to improve service efficiency.
- Manage tables strategically to maximize capacity during peak hours.
- Facilitate team communication for seamless service delivery.
HEAD CASHIER/CUSTOMER SERVICE
Brahma Haus
Chelsea, MI
06.2021 - 08.2024
- Manage wait times to boost customer satisfaction and loyalty.
- Quickly resolve issues, enhancing service quality.
- Ensure precise cash handling for financial accuracy.
- Pioneered a new approach to issue resolution, significantly improving service quality. Developed creative solutions to enhance customer retention strategies.
- Fostered a team-oriented environment, improving communication between staff and customers. Coordinated with management to implement service enhancements.
BABYSITTER/CAREGIVER
Annie's Children's Center
Jackson, MI
06.2020 - 08.2020
- Cared for infants aged 6-18 months, ensuring safety and nurturing development.
- Enhanced infant care routines, fostering a secure and stimulating environment.
- Implemented structured activities to promote cognitive and motor skills.
- Collaborated with parents to tailor care plans, meeting individual child needs.
- Nurtured infants aged 6-18 months, fostering developmental milestones. Implemented age-appropriate activities, enhancing cognitive and motor skills.
- Created a safe, nurturing environment for babies. Adapted care routines to individual needs, promoting emotional well-being and secure attachments.
Education
Associate of Applied Science - NURSING
Jackson College
Jackson, MISkills
- Culinary service expertise
- Childcare and food safety practices
- Food preparation and production techniques
- Kitchen cleaning and management
- Cash handling with customer service focus
- Effective time management skills
- Experience in assisted living care
- Elderly care with dementia support
- Compassionate emotional support services
- Client confidentiality practices
- Physical assistance for daily living tasks
- Toileting and personal hygiene support
- Patient care including dressing assistance
- Transportation for patients with privacy considerations
- Laundry services with confidentiality emphasis
- Ongoing professional development
Timeline
Residents Aide
Cambrian Senior Living
01.2025 - Current
HOSTESS
The Common grill
09.2024 - 01.2025
HEAD CASHIER/CUSTOMER SERVICE
Brahma Haus
06.2021 - 08.2024
BABYSITTER/CAREGIVER
Annie's Children's Center
06.2020 - 08.2020
Associate of Applied Science - NURSING
Jackson College