Tyquan Shipp
West Covina,United States
Summary
Resume Summary
Legal Operations and Intellectual Property professional with nearly a decade of experience supporting trademarks, patents, litigation, compliance, and attorney coordination. Extensive background in USPTO trademark and patent filings, court filings and motion preparation, contract drafting and review, and full case management through PACER and state and federal e-filing systems. Proven ability to coordinate attorneys, manage legal calendars and deadlines, handle insurance claims, and ensure OSHA and DOT compliance. Brings additional strengths in leadership, sales management, client relations, and cybersecurity awareness, providing a well-rounded, business-minded legal support profile trusted by executives and legal teams alike.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work History
Multi-Tenant Sales Representative I
Spectrum
Anaheim, United States
10.2024 - Current
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
- Solicits residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
- Generates incremental revenue from existing customers by adding new/additional services
- Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
- Maintains a well-informed knowledge base of competitor's activities throughout the assigned territory; informs manager of any changing competitive pricing programs or marketing directions
- Attends and actively contributes to sales meetings and training programs
- Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders, and sales reporting
- Collect and account for funds and provide receipts according to Company policy and guidelines
Intellectual Property Paralegal / Admin Legal Assistant
ST & Company
Los Angeles, United States
02.2022 - Current
- File trademarks, Office Action responses, statements of use, and renewals with the USPTO.
- File trademark, patent filings and maintain inventor documentation.
- Prepare motions, declarations, complaints, legal correspondence, and settlement documents.
- Handle case management through PACER and multiple e-filing platforms.
- Maintain litigation calendars, deadlines, court requirements, and service logs.
- Prepare and submit insurance claims for IP lawsuits, property damage, and employee injury cases.
- Ensure OSHA compliance and maintain DOT regulatory standards.
- Maintain legal operational readiness and support business continuity.
- Retain attorneys and provide them with all supporting documentation.
- Coordinate depositions, hearings, litigation meetings, and multi-team schedules.
- Manage attorney payments, case updates, document organization, and communication.
- Serve as the central communication link between attorneys, owners, employees, and outside parties.
- Support executives with legal advice, legal summaries, risk assessments, and case briefings.
- Coordinate discovery timelines, litigation schedules, and regulatory tasks.
- Maintain secure corporate records, legal databases, and compliance documentation.
- Manage cross-department operations to ensure smooth legal and business performance.
Security Officer
Securitas Group
West Covina, United States
09.2023 - 04.2024
- Conducted continuous observation and surveillance of assigned areas, accurately documenting and reporting activities and incidents in compliance with security protocols.
- Maintained order and enforced site regulations to ensure the safety and security of personnel, visitors, and property.
- Controlled access to facilities by verifying credentials, authorizing entry for approved individuals, and monitoring admittance procedures.
- Performed routine foot and vehicle patrols to identify safety hazards, security violations, unauthorized individuals, and potential risks.
- Proactively identified and addressed unsafe conditions, including unsecured doors, blocked exits, mechanical issues, and environmental hazards.
- Responded promptly and effectively to emergency situations such as fire alarms, medical incidents, hazardous materials events, and severe weather conditions.
- Protected and preserved incident scenes and evidence to support investigations and ensure procedural integrity.
- Prepared detailed daily logs and incident reports documenting observations, actions taken, and outcomes.
Sales Manager
ST & Company
Los Angeles, United States
01.2019 - 02.2022
- Formulated and executed comprehensive sales strategies to drive business growth and consistently achieve revenue objectives.
- Developed and implemented structured training programs to strengthen team product knowledge, sales techniques, and overall performance.
- Directed organizational sales efforts through detailed business planning, including sales forecasting, revenue targets, and expense management strategies.
- Conducted one-on-one coaching sessions and created individualized development plans to establish, monitor, and achieve sales goals for each team member.
- Monitored sales performance metrics closely to identify trends, opportunities, and areas requiring improvement, adjusting strategies accordingly.
- Supervised and managed a team of 10-15 sales representatives, overseeing daily activities and evaluating performance against established benchmarks.
- Collaborated cross-functionally with marketing teams to generate, qualify, and nurture leads while maintaining alignment between sales and marketing initiatives.
- Led recruitment, selection, and onboarding processes for new sales representatives, fostering a cohesive, motivated, and high-performing team environment.
- Built and maintained strong client relationships through personalized engagement and attentive service, strengthening trust, loyalty, and long-term retention.
Sales Associate
ST & Company
Los Angeles, United States
06.2017 - 01.2019
- Guided clients through the full sales cycle by presenting value propositions, understanding short- and long-term goals, assisting with financing applications, and providing ongoing post-sale support.
- Applied effective negotiation techniques to close sales successfully while ensuring customer satisfaction and retention.
- Identified and pursued new business opportunities by following up on inbound leads and conducting outbound cold calls and email outreach.
- Maintained in-depth knowledge of products and services to deliver accurate recommendations tailored to client needs.
- Contributed to inventory management by conducting routine stock counts and assisting with reconciliation processes.
- Performed regular inventory audits to verify stock accuracy and resolve discrepancies efficiently.
- Utilized inventory management software to track inventory movement, analyze data, and support replenishment decisions.
- Prepared and processed purchase orders and requisitions to maintain adequate stock levels.
- Assisted with inventory control procedures, process improvements, and internal and external audit preparation.
Enrollment Counselor
Allied Doc Prep
Los Angeles, United States
10.2015 - 06.2017
- Handled inbound customer calls related to enrollment in federal aid and loan forgiveness programs, providing clear guidance and accurate information.
- Utilized Microsoft Excel and EZ Doc platforms to input, evaluate, and assess student data for program eligibility.
- Built strong client rapport through clear communication, trust-based interactions, and consistent follow-through throughout the enrollment process.
- Coordinated and scheduled conference calls and meetings to discuss available options and deliver personalized enrollment guidance.
- Led and supervised a team of 6-8 sales representatives, providing ongoing coaching, performance support, and procedural oversight.
- Managed onboarding and training for new hires, ensuring smooth integration and adherence to company standards.
- Consistently met and exceeded weekly sales targets through proactive outreach, disciplined follow-up, and effective closing strategies.
Account Associate
VXI Global Solutions
Los Angeles, United States
03.2014 - 10.2015
- Developed customized technical solutions aligned with customer needs and service plans to maximize satisfaction and value.
- Utilized CRM systems to verify account details, review transaction histories, and document customer interactions accurately.
- Served as the primary point of contact for inbound calls, providing product support, account assistance, and issue resolution.
- Applied strong problem-solving skills to investigate and resolve complex customer concerns efficiently and professionally.
- Used a consultative communication approach to build trust, understand customer preferences, and deliver tailored solutions.
- Maintained high service standards by responding promptly to inquiries and consistently exceeding customer expectations.
- Met and exceeded key performance indicators while adhering to company policies and procedures.
- Sustained consistent performance across weekly and monthly benchmarks, contributing to overall team success.
Education
New Designs Charter School
Los Angeles, United StatesCertificate of Achievment - Cybersecurity
Los Angeles City College
Skills
- Legal Document Preparation
- Legal Writing
- Legal Research
- Intellectual Property & Trademark Filings
- Court Filings, Motions & Legal Drafting
- Contract Drafting & Contract Review
- Legal Research & Case Management (PACER)
- Litigation & Deposition Support
- Attorney Coordination & Team Management
- Insurance Claims & Risk Management
- Regulatory Compliance (OSHA & DOT)
- Legal Operations & Process Management
- Executive & Corporate
Websites
Certification
Cybersecurity Certificate Of Achievement
Timeline
Multi-Tenant Sales Representative I
Spectrum
10.2024 - Current
Security Officer
Securitas Group
09.2023 - 04.2024
Intellectual Property Paralegal / Admin Legal Assistant
ST & Company
02.2022 - Current
Sales Manager
ST & Company
01.2019 - 02.2022
Sales Associate
ST & Company
06.2017 - 01.2019
Enrollment Counselor
Allied Doc Prep
10.2015 - 06.2017
Account Associate
VXI Global Solutions
03.2014 - 10.2015
New Designs Charter School
Certificate of Achievment - Cybersecurity
Los Angeles City College