Tyra Dickens
Deltona,FL
Summary
Accomplished Billing Specialist with a proven track record at Florida Hospital Respiratory and Equipment, adept in insurance verification and enhancing customer satisfaction through accurate invoice processing. Demonstrated ability to resolve billing discrepancies and maintain system accuracy, coupled with exceptional communication skills, fostering strong client relationships and promoting a positive work environment.
Overview
6
6
years of professional experience
Work History
Billing Specialist
Florida Hospital Respiratory and Equipment
01.2006 - 09.2008
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Contributed to positive work environment by offering support and guidance to junior billing staff.
Medical Records Specialist/ Risk Management
Savannah Court
01.2003 - 01.2006
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient records in compliance with security regulations.
- Reviewed charts and flagged incomplete or inaccurate information.
- Kept accurate log of requests for medical information and records.
Education
Associate Of Science - Medical Billing And Coding
Clorado Technical College
Colorado Springs, CO12.2008
High School Diploma -
Junction City High School
Junction City, KS05.1991
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
Timeline
Billing Specialist
Florida Hospital Respiratory and Equipment
01.2006 - 09.2008
Medical Records Specialist/ Risk Management
Savannah Court
01.2003 - 01.2006
Associate Of Science - Medical Billing And Coding
Clorado Technical College
High School Diploma -
Junction City High School
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