Hi, I’m
Tyra Gillerson
Stone Mountain,GA
Summary
Skilled Certified Pharmacy Technician with a proven track record at Emory Midtown Hospital, enhancing patient care through meticulous medication dispensing and optimizing workflow. Demonstrated expertise in data entry and exceptional customer service, significantly improving efficiency and patient satisfaction. Excelled in team collaboration and problem-solving, contributing to a seamless healthcare experience.
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
10
years of professional experience
Work History
Emory Midtown Hospital
Certified Pharmacy Technician
02.2023 - Current
Job overview
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from nurses and other healthcare providers.
- Counted, measured and compounded medications following standard procedures.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Stocked, labeled, and inventoried medication to keep accurate records.
Publix Pharmacy
Certified Pharmacy Technician
10.2017 - 01.2023
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
Kroger's Pharmacy
Pharmacy Technician
03.2015 - 10.2017
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
Education
Clarkston High School
High School Diploma
05-2014
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Medication dispensing
- Team collaboration
- Manual and automated medication dispensing
- Workflow optimization
- Pharmacist support
- Compounding techniques
- Time management
- Multitasking and organization
- Empathy and patience
- Troubleshooting malfunctioning equipment
Timeline
Certified Pharmacy Technician
Emory Midtown Hospital
02.2023 - Current
Certified Pharmacy Technician
Publix Pharmacy
10.2017 - 01.2023
Pharmacy Technician
Kroger's Pharmacy
03.2015 - 10.2017
Clarkston High School
High School Diploma
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