Thorough Claims Resolution Specialist skilled in handling basic and complex claims with accuracy and efficiency. Good communication, organizational and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
NF Claims Resolution Specialist II
Liberty Mutual
07.2021 - Current
- Conduct interviews with claimants to investigate coverage - Interpret insurance polices to determine coverage and compliance - Document all claim activities, communications, and decisions - Evaluate claim for potential fraud - Collaborate with legal counsel on complex claims or when litigation is involved - Mentor and train new hires
WC Claims Specialists
Liberty Mutual
03.2020 - 07.2021
- Conduct investigations including, addressing coverage, interviewing insureds, determining compensability and establishing reserves
- Set-up claims and update appropriately to reflect actual case facts as claim progresses
- Evaluate claim for potential fraud
- Assess potential loss associated with claims and conduct negotiations to settle claims