Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyra McClendon

Boardman,OH

Summary

I am a dedicated Esthetician and Certified Makeup Artist who sees the beauty of every individual and loves helping all feel beautiful, confident, and happy in their skin. I have 4+ years of experience of makeup application, proven skills in sales, and extensive product knowledge. Aiming to leverage my knowledge and experience to fill the role of Online Beauty Artist.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Beauty Advisor

Ulta Beauty
10.2019 - 07.2022


  • Provided positive first impressions to welcome existing, new and potential customers
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home
  • Maximized profitability with strategic upselling techniques during one on one interactions with clients at the point of purchase
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction
  • Kept up to date with industry trends, website content, and inventory issues allowing for knowledgeable recommendations of current best sellers and emerging products
  • Developed thorough knowledge of various beauty brands offerings, enabling accurate suggestions based on specific requirements or preferences
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products

Server/Hostess/Receptionist

Aqua Pazzo
07.2017 - Current
  • Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
  • Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests, addressing allergy concerns as well
  • Provided professional, efficient service to over 50 customers per shift on average
  • Maintained a clean, organized, and professional workspace and waiting area
  • Swiftly and successfully resolved conflict resulting in customer satisfaction when necessary
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Increased sales significantly by upselling higher-end products to customers
  • Managed two phone lines and facilitated over 30 calls a day with customers, staff, and vendors

Unit Secretary

Akron Children’s Hospital
11.2023 - Current
  • Managed incoming calls and directed to appropriate department
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services
  • Utilized advanced computer skills to quickly and accurately input data into various software programs
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff


Education

Advanced Esthetician -

Raphael's School of Beauty Culture
Youngstown, OH
12.2023

High School Diploma -

Boardman High School
Boardman, OH
06.2019

Skills

  • Customer Relations
  • Thrive in Fast Pace Work Environment
  • Time Management
  • Flexible Work Style
  • Retail Sales Experience
  • Extensive Knowledge of Skincare and Makeup, Artistry Skills
  • Microsoft Office
  • Strong Written/Oral Communication
  • Adaptable Personality

Certification

Makeup Application, Facials, Dermaplaning, Hydrafacial, Relaxation Massage, Clean touch

Timeline

Unit Secretary

Akron Children’s Hospital
11.2023 - Current

Beauty Advisor

Ulta Beauty
10.2019 - 07.2022

Server/Hostess/Receptionist

Aqua Pazzo
07.2017 - Current

Advanced Esthetician -

Raphael's School of Beauty Culture

High School Diploma -

Boardman High School
Tyra McClendon