Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyra McKoy

Meriden,Connecticut

Summary

Motivated and detail-oriented healthcare professional with a strong foundation in fast-paced, customer-focused environments. Began career as a busser in a high-volume restaurant, developing strong multitasking, communication, and teamwork skills. Transitioned into the medical field as a Certified Pharmacy Technician at a busy 24-hour pharmacy, gaining hands-on experience in medication dispensing, insurance processing, and patient support. Recently earned certification in phlebotomy, further expanding clinical skillset and deepening commitment to patient care. Proven ability to thrive under pressure and dedicated to delivering efficient, compassionate service in every role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
05.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Collected co-payments or full payments from customers.

Restaurant Busser

Brazi's Italian Restaurant
12.2022 - 08.2023
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.

Education

High School Diploma -

Holy Cross High School
Waterbury, CT
06-2023

Certificate - Phlebotomy

Griffin School of Allied Health
Derby, CT
08-2024

Bachelor of Science - Allied Health Sciences

University of Connecticut
Storrs, CT
05-2027

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Medication dispensing
  • Insurance verification
  • Processing payments
  • Drug safety
  • Customer service
  • Attention to detail
  • Adaptable to change
  • Heavy lifting

Certification

  • CPhT - Certified Pharmacy Technician
  • Certified Phlebotomist

Timeline

Certified Pharmacy Technician

CVS Pharmacy
05.2024 - Current

Restaurant Busser

Brazi's Italian Restaurant
12.2022 - 08.2023

High School Diploma -

Holy Cross High School

Certificate - Phlebotomy

Griffin School of Allied Health

Bachelor of Science - Allied Health Sciences

University of Connecticut

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Tyra McKoy