Tyra Nivong
Haltom City,TX
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Oak and Main
03.2024 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed table assignments and flow, optimizing service efficiency during peak hours.
- Trained new staff on menu knowledge and service protocols, improving team performance.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
Server
Hush Keller
10.2022 - 02.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Hostess/Server/Bartender
MK's Sushi
03.2017 - 10.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated relationships with regular customers, fostering loyalty through personalized service experiences.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Associate of Arts - General Studies
Tarrant County College District
Hurst, TX05.2020
High School Diploma -
Haltom High School
Haltom City, TX06.2018
BBA - Business Management
The University of Texas At Arlington
Arlington, Texas, TX05-2027
Skills
- Hostess
- Restaurant Server
- Bartending
- Food Service
- Upselling
- POS
- Food Safety
- Multitasking
- Working well under pressure
Certification
- Food Handler Certification
- TABC Certification
Additional Information
Looking to add on to my experiences in different work environments and atmospheres, and to perfect my craft. Willing to learn and work hard to exceed the expectations and goals of my work place.
Timeline
Server
Oak and Main
03.2024 - Current
Server
Hush Keller
10.2022 - 02.2024
Hostess/Server/Bartender
MK's Sushi
03.2017 - 10.2022
Associate of Arts - General Studies
Tarrant County College District
High School Diploma -
Haltom High School
BBA - Business Management
The University of Texas At Arlington