Tyrah Holts
Fort Worth,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Front Desk and Salon Operations
Sanford Spa
06.2023 - Current
- Greeted and assisted clients in friendly and welcoming manner, ensuring positive salon experience and that client needs were addressed.
- Checked clients in, managed appointment scheduling, cancellations, and rescheduling using salon management software: Meevo
- Handled telephone inquiries and provided information about salon services, pricing, and promotions.
- Processed payments and maintained accurate records of transactions.
- Coordinated with salon staff to ensure seamless communication and customer service.
- Resolved customer issues and concerns promptly and effectively.
- Managed retail product sales, including product knowledge and upselling.
- Handled administrative tasks such as filing, data entry, and maintaining a clean salon area.
Assistant Manager
Dominos Pizza Inc.
09.2022 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Materials Handler
Daikin Mfg
02.2022 - 05.2022
- Ordered, and provided sheet metal parts and insulation to various sections of assembly line
- Effectively communicated with coworkers from international backgrounds, cultures, and languages
Package Handler
FedEx Ground
08.2021 - 02.2022
- Processed, organized, and sorted mail packages into delivery trailers overnight.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed safety regulations to maintain safe work environment.
Sales Specialist
Dillard's Inc
11.2018 - 07.2020
- Met daily sales quota while providing retail services to store guests
- Hired and promoted to Daniel Cremieux Specialist within 5 months of employment at both San Angelo and Sugarland Texas stores.
Customer service
Consumer Affairs, Daikin Mfg
05.2018 - 10.2018
- Call center
- Handled legalized claims and registration services for Homeowner Support and PTAC Support lines.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
Show Host
Radio, Angelo State University
09.2017 - 11.2017
- Covered Visual and Performing Arts local to university, interviewed artists and presented content on air.
- Operated studio equipment and produced show advertisements.
- Interviewed show guests and moderated discussions.
Education
Bachelor of Arts - Mass communications Studies and Business management
Prairie View A&M University
Prairie View, TX05.2024
Cosmetology License - Cosmetology Education
Ogle School Hair Skin Nails
Arlington, TX11.2024
Skills
- Leadership
- Staff Supervision
- Sales Strategies
- Training and Development
- Communication
- Customer Service and Satisfaction
- Sales growth
- Budgeting
- Operations management
- Business Development
- Strategic planning
- Sales Strategies
- Training and Development
Timeline
Front Desk and Salon Operations
Sanford Spa
06.2023 - Current
Assistant Manager
Dominos Pizza Inc.
09.2022 - 04.2023
Materials Handler
Daikin Mfg
02.2022 - 05.2022
Package Handler
FedEx Ground
08.2021 - 02.2022
Sales Specialist
Dillard's Inc
11.2018 - 07.2020
Customer service
Consumer Affairs, Daikin Mfg
05.2018 - 10.2018
Show Host
Radio, Angelo State University
09.2017 - 11.2017
Bachelor of Arts - Mass communications Studies and Business management
Prairie View A&M University
Cosmetology License - Cosmetology Education
Ogle School Hair Skin Nails
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