Tyran Carter
Winston-Salem,NC
Summary
Results-oriented candidate with a strong focus on customer service and a proven track record in safe driving. Cross-trained to handle various aspects of company operations at Home Goods and Ross Stores. Possessing 20 years of driving experience without any traffic violations in the past 19 years, and 14 years without any vehicular accidents. Demonstrated excellence in sales and trained in enhancing service appeal and customer engagement. Known for collaborative and adaptive approach, consistently receiving positive feedback for resolving customer issues and boosting satisfaction.
Overview
1
1
year of professional experience
Work History
Store Protection Specialist
Ross Dress for Less
11.2024 - Current
- Developed strategies for reducing shrinkage levels within the store environment.
- Intervened during disputes between customers or staff members when necessary.
- Maintained detailed records of suspicious activities, thefts and other incidents.
Sales Associate
HomeGoods
10.2024 - Current
- Operates as a cashier by using a POS system to accurately ring customer purchases and returns, collecting payments, and then concluding those transactions by printing or emailing a receipt.
- Cross-trained to assist in various store operations.
- Operating Promote credit and loyalty programs to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Bachelor of Science - Business Administration
Winston-Salem State University
601 S. MLK, Jr. Dr., Winston-Salem, NC12-2012
Skills
- Safe driving record
- Twenty years of driving experience
- Loss prevention strategies
- Emergency response training
- Sales and Promotions
- Asset protection
- Cash Handling
- POS System Operation
- Exceptional customer service
- Resolve customer issues
- Basic math
- Transaction handling
Timeline
Store Protection Specialist
Ross Dress for Less
11.2024 - Current
Sales Associate
HomeGoods
10.2024 - Current
Bachelor of Science - Business Administration
Winston-Salem State University
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