Tyran Moore
Tomball,TX
Overview
23
23
years of professional experience
Work History
Contact Verification Specialist
The Hype Foundation
Houston, TX
03.2022 - 05.2024
- Verified and updated 150+ phone records daily while maintaining high accuracy standards
- Documented call outcomes and account updates in internal systems with minimal errors
- Followed structured scripts and company procedures to complete outbound verification tasks efficiently
- Consistently met productivity and attendance expectations in a remote work environment
Customer Support Assistant
Social Security Administration
Conroe, TX
05.2001 - 09.2018
- Managed high-volume outbound and follow-up tasks while maintaining professionalism and efficiency
- Accurately documented customer interactions and service updates in company systems
- Assisted with voicemail outreach and account verification processes based on company guidelines
- Helped improve workflow efficiency by maintaining organized and timely documentation practices
- Data Entry
- Contact Verification
- Outbound Calling
- Documentation Accuracy
- CRM Systems
- Microsoft Office
- Time Management
- Record Management
- Administrative Support
- Attention to Detail
- Remote Work
- Multitasking
Data Entry Clerk
Social Security Administration
Conroe, TX
05.2001 - 09.2018
- Processed and updated customer account information across multiple databases with 98% accuracy
- Entered and reviewed large volumes of data while meeting daily productivity goals
- Assisted with correcting incomplete or inaccurate records to improve database quality
- Maintained confidentiality and compliance while handling sensitive customer information
Timeline
Contact Verification Specialist
The Hype Foundation
03.2022 - 05.2024
Customer Support Assistant
Social Security Administration
05.2001 - 09.2018
Data Entry Clerk
Social Security Administration
05.2001 - 09.2018