Summary
Overview
Work History
Education
Skills
Timeline
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Tyra Nicole Taliafero

Louisville,KY

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

6
6
years of professional experience

Work History

Art Teacher

Boys & Girls Club
09.2021 - Current
  • Managed art room supplies, equipment and resources to maintain consistent supply for projects.
  • Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
  • Inspired students and assisted in developing creativity and self-expression through various art forms and media.

Sales Associate

City Gear
08.2020 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Managed returns, exchanges and refunds in accordance with store policy
  • Prepared merchandise for sales floor by pricing or tagging
  • Built relationships with customers and community to promote long term business growth
  • Set and achieved company defined sales goals

Warehouse Associate

Amazon DKY1
03.2020 - 08.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies

Library Representative

Transylvania University
08.2019 - 03.2020
  • Showed patrons where to find library resources and collected equipment, reference pieces, and other items
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions
  • Developed, maintained and utilized diverse client base

Lifeguard

Transylvania University
08.2018 - 01.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Monitored safety of guests in and around swimming pool
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards
  • Recorded daily activity logs and incident reports for tracking purposes
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry

Packer

Parker Hannifin
04.2018 - 08.2018
  • Completed daily orders with expert picking and packing of shipments
  • Inspected items to identify discrepancies and damages and reported to supervisor
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor
  • Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders
  • Labeled containers, container tags or products

Save A Lot - Cashier

Buehler Inc
09.2017 - 01.2018
  • Process customer transactions accurately and efficiently using the cash register.
  • Provide excellent customer service by greeting and assisting shoppers with their inquiries.
  • Scan and bag groceries, ensuring items are handled carefully and packaged appropriately.
  • Maintain a clean and organized checkout area, including keeping the conveyor belt free from debris.
  • Handle cash and electronic payments, ensuring proper change is given and transactions are secure.

Education

Psychology

Transylvania University
Louisville, KY

Jefferson Community And Technical College
Louisville, KY

High School Diploma -

Valley High School
Louisville, KY
2018

Skills

  • Communication
  • Prioritizing
  • Multitasking
  • Technical skills
  • Self-motivating
  • Creative
  • Flexibility
  • Outgoing
  • Active listening
  • Patience
  • Organizing
  • Dependability
  • Friendly

Timeline

Art Teacher

Boys & Girls Club
09.2021 - Current

Sales Associate

City Gear
08.2020 - 09.2021

Warehouse Associate

Amazon DKY1
03.2020 - 08.2020

Library Representative

Transylvania University
08.2019 - 03.2020

Lifeguard

Transylvania University
08.2018 - 01.2019

Packer

Parker Hannifin
04.2018 - 08.2018

Save A Lot - Cashier

Buehler Inc
09.2017 - 01.2018

Psychology

Transylvania University

Jefferson Community And Technical College

High School Diploma -

Valley High School

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Tyra Nicole Taliafero