Tyre West
Bowie,MD
Summary
Accomplished Inventory Supervisor experienced working with over 20 clients over one-year career by meeting inventory management and logistics needs. Dedicated to providing timely and excellent customer service. Demonstrated accuracy in order fulfillment and shipment procedures. As well as a Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. With skills for office work and on site work.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
07.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Inventory Supervisor
Staples, The Office Supply Superstore
05.2022 - 07.2023
- Supervised two inventory control personnel to support correct goods management and achievement of performance goals.
- Oversaw purchase orders and data entry regarding shipped and received shipments.
- Monitored customer return shipments and communicated damages to manufacturer.
- Collaborated with cross-functional teams to ensure accurate forecasting, purchasing, and replenishment of inventory levels.
- Reduced stock discrepancies by implementing an improved system of tracking and recording inventory movements.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Implemented a barcode scanning system to expedite the receiving, picking, packing, and shipping processes within the warehouse environment.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
- Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.
Overnight Traveling MST
Lowes Home Improvment
09.2021 - 03.2022
- Contributed to a positive work environment by sharing knowledge, expertise, and best practices with fellow technicians.
- Leveraged cross-functional collaboration skills by working closely with sales representatives to identify potential upsell opportunities based on client needs analysis results.
- Increased client retention rates with timely response to service requests and effective communication throughout the resolution process.
- Demonstrated resourcefulness in identifying alternative solutions when faced with unexpected challenges during on-site visits.
- Reduced downtime for customers through efficient troubleshooting and repair of hardware, software, and network issues.
- Expanded the company''s client base with successful referrals gained from satisfied customers who appreciated the prompt and professional support received.
- Expanded the company''s client base with successful referrals gained from satisfied customers who appreciated the prompt and professional support received.
Store Associate
CVS Pharmacy
07.2019 - 07.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
Associate in Cybersecurity - Cybersecurity
DeVry University
Arlington, VA07.2024
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- Demand forecasting
- Customer Service
- Excel Macros
- Network Security
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
Accomplishments
- Supervised team of twenty staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Successfully completed two-week security training program.
Timeline
Security Officer
Allied Universal Security Services
07.2023 - Current
Inventory Supervisor
Staples, The Office Supply Superstore
05.2022 - 07.2023
Overnight Traveling MST
Lowes Home Improvment
09.2021 - 03.2022
Store Associate
CVS Pharmacy
07.2019 - 07.2019
Associate in Cybersecurity - Cybersecurity
DeVry University
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