Tyree Baldwin
Chesapeake,VA
Summary
Detail-oriented IT student with hands-on experience in operations, logistics, and communications. Skilled in troubleshooting, equipment maintenance, and managing systems to keep operations running smoothly. Familiar with technical problem-solving, data tracking, and supporting users in fast-paced environments. Currently working toward CompTIA A+ certification, with a strong interest in building a career in IT support and cybersecurity.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Primary Communication Representative
Army
Fort Drum, NY
2025 - 02.2027
- Provided customer support by addressing inquiries and resolving issues efficiently.
- Assisted in training new personnel on operational procedures and best practices.
- Maintained accurate records of daily operations and inventory management.
- Coordinated logistics for unit deployments, ensuring timely preparation and execution.
Motor Transport Operator
Army
Fort Drum, NY
04.2024 - 02.2027
- Operated various military vehicles in diverse terrains to ensure timely transport of personnel and equipment.
- Conducted routine inspections and maintenance on transport vehicles to enhance operational readiness and safety.
- Adhered to safety protocols while loading and unloading cargo, ensuring compliance with military regulations.
- Coordinated logistics for transportation operations, optimizing routes for efficiency and effectiveness in mission execution.
- Implemented improvements in transport processes that reduced delays during missions and increased overall efficiency.
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Operated with safety and skill to avoid accidents and delays.
- Expedited cargo loading/unloading processes through streamlined organization techniques that maximized available space in transport vehicles.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
Pool Technician
Aegean Pools
Chesapeake, VA
06.2023 - 06.2024
- Conducted routine pool maintenance, ensuring water quality and chemical balance.
- Diagnosed and repaired pool equipment, enhancing operational efficiency.
- Led team in troubleshooting service issues, improving customer satisfaction.
- Implemented new cleaning techniques, reducing time spent on maintenance tasks.
- Collaborated with management to enhance service offerings based on customer feedback.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
Sales Associate
AT&T
Virginia Beach, VA
09.2022 - 03.2023
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Demonstrated product knowledge, guiding customers in selecting appropriate devices and services.
- Assisted with inventory management, ensuring accurate stock levels and product displays.
- Processed sales transactions efficiently, maintaining accuracy in cash handling and point-of-sale systems.
- Collaborated with team members to achieve sales targets and improve store performance.
- Analyzed customer feedback to identify trends and recommend improvements for service delivery.
- Implemented promotional strategies to enhance product visibility and drive sales growth in-store.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Comp Tia A+ -
Syracuse University
Syracuse, NY05.2026
Associate of Science - Associates of Applied Science in IT
Indiana University, Purdue University Indianapolis
Indianapolis, IN05.2026
High School Diploma -
Matthew Fontaine Maury Highschool
Norfolk, VA06.2021
Skills
- Operating vehicles
- Defensive driving
- Heavy equipment operation
- Equipment inspection
- Vehicle operation
- Good Communication Skills
- Equipment troubleshooting
- Conflict Resolution & Problem Solving
- Cross-Team Collaboration
Certification
Google AI
Google Data Analytics
Timeline
Motor Transport Operator
Army
04.2024 - 02.2027
Pool Technician
Aegean Pools
06.2023 - 06.2024
Sales Associate
AT&T
09.2022 - 03.2023
Primary Communication Representative
Army
2025 - 02.2027
Comp Tia A+ -
Syracuse University
Associate of Science - Associates of Applied Science in IT
Indiana University, Purdue University Indianapolis
High School Diploma -
Matthew Fontaine Maury Highschool