Tyree Benjamin
Warner Robins,USA
Summary
Achieved operational efficiency by managing team dynamics and resolving conflicts effectively. Fostered a collaborative environment that adapted to changing needs and contributed to organizational goals. Promoted a positive work culture that enhanced team performance and engagement.
Overview
10
10
years of professional experience
Work History
SHIFT MANAGER
Bojangles' Famous Chicken 'n Biscuits
Warner Robins, GA
03.2025 - Current
- - Implemented training programs that increased employee performance and customer service standards
- - Monitored inventory levels to optimize supply chain management and minimize waste
- - Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty
- - Handled escalated customer issues effectively while upholding company values and standards
- - Collaborated with management to establish health and safety protocols
- - Supervised employees and oversaw quality compliance with company standards for food and services
ASSISTANT GENERAL MANAGER
McDonald's
Warner Robins, GA
03.2022 - 04.2025
- - Assisted the General Manager with daily restaurant operations and overall store performance
- - Supervised employees and ensured smooth operations during peak hours
- - Managed scheduling, training, onboarding, and employee development
- - Maintained food safety, workplace safety, and compliance with company policies
- - Oversaw inventory management, cash handling, and daily financial reporting
- Addressed customer complaints to enhance satisfaction and drive profitability.
PRE-LOADER
UPS Customer Center
Bronx, USA
04.2021 - 03.2022
- - Loaded packages into assigned trucks per items/orders being shipped
- - Ensured packages were labeled and assigned to the correct area
- - Operated hand tools and completed additional assigned tasks
SALES ASSOCIATE
Modells Sporting Goods
Bronx, USA
07.2020 - 08.2020
- - Greeted customers and responded to questions
- - Processed sales transactions quickly and accurately
- - Balanced cash drawers with management at end of each shift
- - Stocked sales floor with merchandise and informed customers of promotions
CREW MEMBER
Troy's Eatery
Basseterre, St. Kitts
03.2016 - 06.2018
- - Provided excellent and timely customer service
- - Assisted in the organization and sanitation of the restaurant
- - Communicated with customers to ensure all requests were satisfied
Education
Bachelor of Business Administration - Business Management
Monroe College
New Rochelle, New York09.2024
Skills
- Achieved high levels of communication effectiveness through written and verbal interactions
- Fostered a collaborative team environment that drove project success
- Resolved complex problems to improve operational outcomes
- Executed cash handling procedures with precision
- Made strategic decisions that positively impacted team performance
- Delivered exceptional customer service that increased loyalty
- Promoted a culture of workplace safety that reduced incidents
- Resolved customer complaints efficiently, enhancing satisfaction
- Developed team capabilities through targeted development initiatives
- Streamlined inventory control processes to reduce waste
- Enhanced employee skills through comprehensive training programs
Timeline
SHIFT MANAGER
Bojangles' Famous Chicken 'n Biscuits
03.2025 - Current
ASSISTANT GENERAL MANAGER
McDonald's
03.2022 - 04.2025
PRE-LOADER
UPS Customer Center
04.2021 - 03.2022
SALES ASSOCIATE
Modells Sporting Goods
07.2020 - 08.2020
CREW MEMBER
Troy's Eatery
03.2016 - 06.2018
Bachelor of Business Administration - Business Management
Monroe College