Tyreek Jacobs

Work History

Vital Plus Pharmacy

Paterson` , NJ

03.2022 - 03.2023

Updated account information to maintain customer records.
Answered constant flow of customer calls with minimal wait times.
Responded to customer requests for products, services, and company information.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Provided primary customer support to internal and external customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Processed customer service orders promptly to increase customer satisfaction.
Developed customer service policies and procedures to meet and exceed industry service standards.

Gaeta Recycling

Paterson , NJ

04.2017 - 02.2022

Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.
Estimated customer-loaded container volume by sight, reporting overweight boxes immediately to dispatcher for direction when at risk of exceeding maximum tonnage.
Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
Notified supervisor of incidents injuries or property damage, awaiting direction and avoiding taking action or making statements without company authorization.

Party Rental

Teterboro , NJ

06.2018 - 06.2019

Assisted driver with product or package deliveries to residential and commercial locations.
Displayed very good communication and customer service skills.
Exhibited good attendance, work habits, and willingness to learn job functions.
Arranged packages on truck to achieve best use of storage space and to minimize damage.
Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
Used hand trucks and dollies to safely transport heavy and cumbersome packages.
Reported package damage or delivery issues to driver for swift resolution.
Lifted and carried packages weighing up to 75 pounds.15