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Hardworking and dependable team member with an excellent adaptation skills and the ability to effectively communicate with crew's corporate management and clients. Also posses great client-focused approach and observes principles of good customer service delivery.
Moreover,am a reliable customer service agent with over 5years plus experience providing assistance in a busy call center setting. Strong dedication also developed in my field of expertise which makes my relation with customers ease to resolve issues and cultivating a positive image of the company. EXcel in both team environment and alone.


  Dynamic professional with a proven track record in customer service and conflict resolution, honed at Intouch CX. Excelled in maintaining professionalism under pressure, boosting customer loyalty through empathy, and enhancing team efficiency. Skilled in active listening and data entry, adept at fostering positive interpersonal relationships. Achieved notable customer retention rates, underscoring a commitment to excellence and continuous improvement.



  Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.


To gain more experience in the customer service field, while fulfilling the organization goal through continuous leaming and commitment.
Having worked in customer serves jobs in the past I have had lots of experience dealing with customers issues. When working with the public I am thoughtful and courteous.

Results-oriented and dedicated Customer Service Representative with a proven track record of delivering exceptional support across various industries. Adept at handling a high volume of customer inquiries with efficiency and professionalism. Adept at reviewing and analyzing submissions, including applications, policy wording, inspection reports, loss runs, and financial reports to determine the degree of risk for each account. Proven track record of underwriting business in alignment with established business plans and individual authority, ensuring profitabilit. Recognized for driving sales, maintaining a high degree of integrity, and contributing to business growth. Possesses excellent communication and interpersonal skills, fostering positive relationships with both customers and team members. Looking for an opportunity as customer service representative at your organization where my skills will be fully utilized.

Tyreese Slappy

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Customer Service Agent

Child Caregiver

Cleaning Assistant

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High School Diploma -

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Customer Service Agent

Child Caregiver

Cleaning Assistant

High School Diploma -

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