Tyrell Aultmon
Hackensack,NJ
Summary
Dynamic, dedicated, and collaborative professional with an impressive employment history of providing optimal support to others, managing multiple tasks, and collaborating cross-functionally to ensure success. Proven ability to develop lasting business relationships, maintain attention to detail and exceed departmental expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Advocate
Founder/Cigna PBM Commercial
10.2023 - Current
- Enhanced patient satisfaction by addressing concerns and providing clear communication on treatment plans.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines at all times.
- Improved the overall quality of care by participating in regular staff meetings and sharing feedback on best practices.
- Provided emotional support to patients and families, fostering a positive atmosphere during challenging situations.
- Resolved problems with communication and billing to foster seamless services.
Sales Floor Associate
Walmart
04.2023 - 08.2023
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
Guest Advocate
Target
04.2021 - 01.2023
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
Education
High School Diploma -
Hackensack High School
Hackensack, NJ06.2002
Skills
- Patient Education
- Relationship Building
- Interdepartmental Collaboration
- HIPAA Compliance
Certification
- [First Aid] Certification - [Obtained on 11/30/2023]
- [Basic CPR/AED] Certification - [Obtained on 11/30/2023]
Timeline
Patient Care Advocate
Founder/Cigna PBM Commercial
10.2023 - Current
Sales Floor Associate
Walmart
04.2023 - 08.2023
Guest Advocate
Target
04.2021 - 01.2023
High School Diploma -
Hackensack High School
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