TYRELL HAIRSTON-GREEN
Houston,TX
Summary
Behavioral health operations leader with 10+ years of experience managing community-based programs, overseeing multi-site operations, and driving growth in Medicaid-funded service environments. Proven ability to lead intake systems, develop staff, ensure compliance, and build high-impact community partnerships. Strong background in program expansion, audit readiness, and cross-functional leadership at the director level.
Overview
18
18
years of professional experience
Work History
Site Director
Life Enhancement Services of Texas (LES)
2021.01 - Current
- Direct behavioral health operations across multiple regions, supporting service delivery in Houston, Dallas-Fort Worth, and Beaumont markets
- Oversee intake and admissions pipeline, including referral management, insurance verification (TMHP), and assessment scheduling to maintain consistent client flow
- Supervise and train staff on clinical systems (Sharenote, SimplePractice, Notenetic) and CRM-related workflows, improving onboarding efficiency and documentation quality
- Utilize CRM systems and internal platforms to track referrals, client engagement, and operational performance
- Provide IT support and system troubleshooting across departments, resolving access, workflow, and platform issues to maintain operational continuity
- Ensure compliance with Medicaid guidelines, service authorizations, and documentation standards across programs (Skills Training, Case Management, Psychosocial Rehab)
- Lead audit preparation efforts, supporting successful internal and external reviews
- Develop and maintain strategic partnerships with schools, housing authorities, and government agencies to expand referral networks
- Provide operational reporting and strategic insights to executive leadership to support organizational growth and performance
- Manage MOUs and contractual relationships, ensuring adherence to program requirements and regulatory expectations
- Office Administrator (Previous Role)
- Supported operational infrastructure including scheduling, onboarding, and internal administrative processes
- Assisted with payroll tracking, staff coordination, and compliance documentation
- Contributed to development of standardized workflows for intake, authorizations, and staff onboarding
Outreach Program Manager
Embracing ARMS, Inc.
2008.01 - Current
- Lead long-standing community-based behavioral health and youth development programs focused on prevention, education, and life skills
- Design and implement outreach initiatives addressing HIV/AIDS prevention, mental health awareness, and youth empowerment
- Build and sustain partnerships with community organizations, schools, and public agencies
- Deliver presentations and trainings at conferences, schools, and legislative forums at local, state, and national levels
- Coordinate events and programs that support engagement, education, and community impact
Summer Program Coordinator & KPVU Radio Host
Prairie View A&M University
2014.01 - 2017.01
- Managed youth program operations, ensuring safe, structured, and engaging environments for participants
- Coordinated scheduling, communications, and daily program logistics
- Hosted “Outlook on Agriculture” radio program, producing and leading discussions on health, nutrition, and community development
Education
Some College (No Degree) - Child & Family Studies
Prairie View A&M University
Prairie View, TXSkills
- Behavioral Health Operations
- Program Leadership
- Multi-Site Management
- Medicaid Services & Compliance
- Intake & Admissions Oversight
- Staff Training & Supervision
- Community Partnerships & Outreach Strategy
- Audit Preparation & Documentation
- EHR Systems (Sharenote, SimplePractice)
- Data Analysis & Operational Reporting
- EHR & Clinical Systems: Sharenote, SimplePractice, Notenetic, CMBHS, TMHP TexMedConnect
- CRM & Data Systems: CRM Platforms (Client Tracking, Referral Management, Pipeline Oversight)
- IT & Systems Support: System troubleshooting, user access management, workflow optimization, platform training
- Tools: Microsoft Office Suite, Excel, Slack, BambooHR, Relias, JotForm
Timeline
Site Director
Life Enhancement Services of Texas (LES)
2021.01 - Current
Summer Program Coordinator & KPVU Radio Host
Prairie View A&M University
2014.01 - 2017.01
Outreach Program Manager
Embracing ARMS, Inc.
2008.01 - Current
Some College (No Degree) - Child & Family Studies
Prairie View A&M University
ADDITIONAL LEADERSHIP EXPERIENCE
- College Ambassador (Treasurer), Prairie View A&M University
- Co-Host, “Outlook on Agriculture,” KPVU 91.3
- Peer Educator & Program Leader (Multiple Youth Development Programs)
- Speaker at national conferences and legislative forums on behavioral health, youth development, and public health
- Board of Directors for Baker Ripley (2022-23)