Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Hi, I’m
TYRENA HENRY
Redford,Michigan
Summary
Overview
28
years of professional experience
Work History
Peoples Express
Shift Supervisor
12.2022 - Current
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Responded to and resolved customer questions and concerns.
Lakeside Transportation
Transportation Driver
04.2008 - 12.2022
Job overview
- Informed management of daily activities by updating logs with mileage and delivery information.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Checked in with dispatch service and updated with current location.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Adult Well-Being Services
Transport Driver
03.2002 - 04.2006
Job overview
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained high customer satisfaction by working quickly and accurately.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicles before and after trips to verify safe and reliable operation.
City Of Detroit
Transit Bus Operator
08.1995 - 01.2001
Job overview
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Provided passenger assistance, collected fares and offered schedule and route information.
Education
Northwestern H.S Detroit, MI
High School Diploma
06.1989
University Overview
Timeline
Shift Supervisor
Peoples Express
12.2022 - Current
Transportation Driver
Lakeside Transportation
04.2008 - 12.2022
Transport Driver
Adult Well-Being Services
03.2002 - 04.2006
Transit Bus Operator
City Of Detroit
08.1995 - 01.2001
Northwestern H.S
High School Diploma
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