Tyrenda Yazzie
Reno,NV
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreens
Chandler, AZ
02.2025 - 06.2025
- Read and learned to memorize our SOP's in order to get on production floor at the call center.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems over telephone by providing assistance with refilling prescriptions, navigating systems, and locating items by connecting them to the pharmacy stores.
- Communicated with patients to collect information about prescriptions, C2 medications and medical conditions to arrange consultations with pharmacists.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
Cleaning Technician
Pentagon Technology Inc.
Rio Rancho, NM
10.2023 - 03.2025
- Collaborated with team members to inspect cleaning site to create a Pre-Task Planning work sheet to be inspected and signed by our safety leads in order to begin cleaning.
- Check out specialized cleaning equipment to maintain cleanliness and sanitation standards. Making sure we report broken or damaged tools and returning equipment neat at the end of the day for more usage.
- Adhered to safety guidelines while using hazardous chemicals and materials. Making sure we have on the right PPE wear to ensure a secure work environment for all staff members.
- Reduced dust participles to improve air quality thorough dusting, vacuuming, and mopping. Cleaned walls and ceilings with special reaching tools.
- Communicating with other trades to ensure we don't get in the way to reduce injuries. Making sure we watch our surroundings by looking for yellow or red safety tapes and open holes.
Deli Clerk
T&R Market
Gallup, NM
08.2020 - 03.2023
- Greeted customers at deli counter to fulfill requests and answer any questions or collect cash or card for payment.
- Rotated and restocked items that were going low or to waste and marking down inventory for next delivery shipment.
- Answered phone calls to set up catering events such as party trays, cake orders, making sub sandwiches to meet a deadline so customers can come pick up their orders.
- Operated deli equipment, including slicers and scales, ensuring safety protocols were followed consistently.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards. Cleaned and sanitized dishes, utensils and work surfaces consistently.
Education
High School Diploma -
Hiroshi Miyamura High School
Gallup, NMSkills
- Time and workflow management,
- Strong work ethic
- Customer-centric thinking
- Understanding and learning new information,
- Oral and written communication skills
- Cash register operations
- Pharmacy and customer records management
- Confidentiality and HIPAA
Timeline
Pharmacy Technician
Walgreens
02.2025 - 06.2025
Cleaning Technician
Pentagon Technology Inc.
10.2023 - 03.2025
Deli Clerk
T&R Market
08.2020 - 03.2023
High School Diploma -
Hiroshi Miyamura High School