Tyrese Lige
Merrill Lynch
Philadelphia,PA
1
Certification
4
years of professional experience
Experienced with account setup, client onboarding, and regulatory compliance. Utilizes strong organizational skills to ensure accuracy and completeness in account management. Knowledge of customer relationship management and attention to detail in all processes.
Work History
New Account Specialist
2 Years- Developed tailored financial solutions based on client needs and preferences, enhancing customer satisfaction.
- Analyzed client data to identify opportunities for upselling services and improving account performance.
- Coordinated account setup and documentation, streamlining operations and reducing processing time.
- Managed onboarding process for new client accounts, ensuring compliance with regulatory standards.
Fraud and Claims Specialist
1 Year 10 Months- Developed skills in fraud and claims, understanding impact on clients and the bank
- Managed a schedule as a hair stylist assistant
- Also a couple of fast food jobs in my teen years
- Collaborated with colleagues in different departments for client advisory
- Developed skills in fraud and claims, understanding the impact on clients and the bank
- Managed inventory and met shipment quotas as a forklift driver
- Managed a schedule as a hair stylist assistant
- Partnered with cross-functional teams to provide comprehensive client advisory services
Education
High School Diploma - English
Served as President of Student Council for the 2019 to 2020 academic year
Skills
Documentation review
Data Analysis Skills
Regulatory compliance
Data analysis
Microsoft Office
Microsoft Word
Fraud risk evaluation
Client onboarding processes
Computer Literacy
Office suite proficiency
Teamwork
Communication skills
Customer service
Certification
fraud and claims specialist
Awards
lowest aht, best ratings for voices 2x, receiving end of the month out performer gem award 4x
Timeline
New Account Specialist
Merrill Lynch
08.2024 - CurrentRead More
Fraud and Claims Specialist
Bank of America
10.2022 - 08.2024Read More
Pennsbury high school
High School Diploma from English
Read More