Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyrese Williams

Somerville,TN

Summary

Reliable customer service representative offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Footlocker Retail
04.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.

Customer Service Cashier

Starbucks
09.2022 - 12.2022
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Education

High School Diploma -

Arlington High School
Arlington, TN
05.2022

Skills

  • Task Delegation
  • Employee Performance Evaluations
  • Operations Management
  • Team motivation

Timeline

Assistant Manager

Footlocker Retail
04.2023 - Current

Customer Service Cashier

Starbucks
09.2022 - 12.2022

High School Diploma -

Arlington High School

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Tyrese Williams