TYRESHA Jackson
Willimantic,CT
Summary
U.S. Navy Veteran with six years of experience in administrative operations and customer service within regulated environments. Proven expertise in data accuracy, compliance, and process improvement, supporting multidisciplinary teams effectively. Recognized for leadership and problem-solving skills, with a disciplined work ethic and ability to manage sensitive information professionally. Skilled Medical Corpsman with a strong track record in emergency medical care, improving survival rates through immediate interventions.
Overview
6
6
years of professional experience
Work History
Medical Corpsman / Administrative Specialist
United States Navy
01.2016 - 01.2022
- Managed and maintained over 6,500 medical records, ensuring accuracy, completeness, and compliance with privacy and documentation standards.
- Performed audits, corrected discrepancies, and ensured records were organized, updated, and ready for review at all times.
- Processed high-volume correspondence, forms, and administrative documents with strong attention to detail.
- Supported clinic scheduling and coordination for 10+ providers, helping optimize daily workflow and reduce delays.
- Served as a communication bridge between staff, patients, and departments, ensuring clear and efficient information flow.
- Assisted with preparing reports, logs, and documentation used in daily operations.
- Assisted service members with requests, documentation needs, and inquiries while maintaining confidentiality and professionalism.
- Addressed discrepancies, located missing information, and ensured positive customer interactions in high-stress settings.
- Supported routine medical tasks such as assessments, monitoring, and immunization assistance.
- Ensured safe handling of sensitive information and proper documentation procedures.
Education
Associates - science of computer technology
AMU
111 W Congress St, Charles Town, WV 2541410.2024
Some College (No Degree) - Health science
AMU
111 W Congress St, Charles Town, WV 25414Skills
- Records Management & Documentation
- Data Accuracy & Quality Control
- Customer Service & Frontline Support
- Workflow Coordination
- Confidential Information Handling
- Federal/DoD Compliance Standards
- Scheduling & Multi-Tasking
- Critical Thinking & Problem Solving
- Communication (Verbal & Written)
- Process Improvement
- Team Collaboration
- Medical record management
- Compliance auditing
- Patient scheduling
- Patient assessment
- Healthcare documentation
- Customer relationship management
- Data entry accuracy
- Quality assurance
- Process optimization
- Effective communication
- Problem solving
- Attention to detail
- Stress management
- Team collaboration
- Confidentiality maintenance
- Documentation and reporting
- Preventive medicine
- Mental health support
- Field sanitation
- Pediatric care
- Burn treatment
- Vital signs monitoring
- Basic life support
- Wound care management
- Vital signs assessment
- Patient comfort
- IV insertion
- Lab specimen collection
- Medical terminology
- HIPAA compliance
- Medical record documentation
- Hospital staff support
- Blood collection
- Phlebotomy techniques
- Immunization administration
Veteran Status
U.S. Navy Veteran
Employment Eligibility
Eligible for Federal Employment
Training And Education
- Hospital Corpsman Basic School, 19 Weeks
- Basic Military Training, 12 Weeks
- AMU Associates in Science of Computer Technology, 10/01/24
- AMU Bachelors in Health Science, 02/01/26
Military Awards
- Armed Forces Service Medal
- Good Conduct Medal
- Global War on Terrorism Service Medal
- National Defense Service Medal
- Navy Pistol Marksmanship Ribbon
Timeline
Medical Corpsman / Administrative Specialist
United States Navy
01.2016 - 01.2022
Associates - science of computer technology
AMU
Some College (No Degree) - Health science
AMU